Extensive experience as mixologist, management, inventory, customer se
Resume:
Doretha Angenette Caston
Charlotte, North Carolina 28269
Phone: 980-***-****
E-mail: ***************@*****.***
Profile
Friendly, Customer Service professional with more than 20 years of experience in the Hospitality Industry, building and maintaining relationships with various clients in order to provide products and/or services as well as assist with personal and professional development of fellow business partners and customers.
Education/Certifications
Vendor’s License Mar 2016
Mecklenburg County Health Department
Experience
Ange’s Own Catering
Owner/Operator – Charlotte, NC July 2016 to Present
Adhering to food safety guidelines, Purchasing products and supplies, Preparing various meals for clients, delivering orders, Setting up at various events to provide on-site service, Collecting revenue, Overseeing day-to-day business operations
Embassy Suites
Mixologist – Concord, NC Jan 2007 – July 2016
Overseeing inventory, Provided excellent customer service to ensure client satisfaction and returned guests, Mixing alcoholic beverages, Served tables as needed, trained fellow employees, handled large amounts of cash
*One of ten recipients of the Company’s Guest Satisfaction Award worldwide
Holiday Inn
Bar Manager – Charlotte, NC Mar 2002 – Dec 2006
Overseeing day-to-day bar operations and guest relations, Managing Inventory, Ordering and retrieving liquor and other bar supplies, Interviewing potential employees, hiring selected candidates, training new employees, terminating insubordinate employees, Doing schedules, Completing various end-of-day reports, Resolving employee and guest inquires
Skills
Customer Service, Interpersonal Skills, Bartending, Business Relationship-Building, Sales, Purchasing, Supervising, Inventory Management, Food Preparation, Cooking, Catering, Delivering, Serving, Hospitality, Basic Office Skills, Calendar/Time Management, Basic Math/Accounting, and Problem Solving
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