Manager Operations

Location:

Posted:

July 07, 2017

Jackie Martin

Austin, TX *****

*************@*****.***

EXPERIENCE

Aerial Fitness, Katy, TX Operations Manager

May 2016 - PRESENT

• Handled member inquiries, established and implement strategies to increase membership.

• Observed website and social media platforms to evaluate feedback.

• Assigned and adjusted work schedules to meet customer demand

• Reviewed billing and payment processes and made efficiency improvements.

Petsmart, Katy, TX Pet Stylist

June 2013 - May 2016

• Scheduled customer appointments for grooming department ensuring there were minimal timing conflicts.

• Groomed dogs and cats to the desire of the owner including bathing, brushing and cutting of the fur and nails.

• Managed time efficiently to ensure a daily goals were reached or exceeded in safe conditions.

• Generated repeat clientele by building relationships with pet owners.