LAWANIKA R THOMAS
HOUSTON, TX 77042
***********@*****.***
Career Objectives
Offices Position, retail, and call center.
Work History
Xerox,Houston,Texas
Customer Services Rep
Sep 2015 -July 2016
Answering calls at a timely and respectful matter. Respecting the customer wishes .
Building report with the customer.
Mange the customer account make sure the. services that the customer is subscribed too. Provided with the best services.
McDonalds, HOUSTON, Texas
Manager
Sep 2013- Sep 2015
Responsible for managing a total of 5 crew members. Ensured that duties assigned were completed.
Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that
food is prepared and presented in an acceptable manner. Counted money and made bank deposits.
Resolved complaints regarding food quality, service, or accommodations. Coordinated assignments of cooking personnel.
Crystal Fisher, Lexington, Mississippi
Child Care Provider
Sep 14, 2012 Jan 01, 2013
Volunteered to Care for child.
Duties were to make sure that she went to school,ate, and assisted with combing hair.
Escorted and attended school meeting.
Provided a safe environment for her.
JJ. McClain high school, Lexington, Mississippi
Volunteer Office Assistance
Aug 08, 2011 Jun 08, 2012
Assisted office personnel with filing and updating files. Answered incoming phone calls and took accurate messages. Ensured that all students were in their place in class. Reminded school principal of daily scheduled meetings as needed Education:
Laneir high school
High school diploma