Customer Service Microsoft Office

Tiffany Taylor 917-***-****

**** ****** ****** *** ** Bronx, NY 10473 *********@*******.***

Objective: To obtain a position that will allow me to provide support to staff by utilizing my outstanding customer service ability, attention to detail and organizational skills.

Summary of Qualifications:

Exceptional Capacity to multitask; manage numerous often completing priorities with ease while fostering the provision of superior customer service.

Outstanding interpersonal and communication skills.

Superior accuracy in entering sensitive information into database systems

Proficient with Microsoft Office Systems

Licensed Notary

Experience:

Department of Finance New York, NY 2016 - Present

Principle Administrative Associate

Process Rent Exemptions for disabled persons and the elderly

Adhere to DHCR guidelines for landlords and tenants

Assist with the walk-in center for those with questions regarding housing

Department of Environmental Protection Flushing, NY 2001 - 2016

Principle Administrative Associate

Supervised and train staff in departmental and administrative activities

Performed responsible administrative and management work

Perform difficult and responsible work for Payroll /Time and Leave

Counsel for International Exchange New York, NY 2000 – 2001

Receptionist/Secretary

Meet and greet clients

Processed and sent out proper forms for international client travels

Answered multi phone lines and booked conference rooms

KHCD Construction Brooklyn, NY 1994 – 2000

Construction Worker/Secretary

Answered multi phone lines/scheduled workers

Delivered important messages to various field staffing in a timely manner

Construction work

Chase Manhattan Bank Bronx, NY 1994 – 1998

Customer Service/Teller/Sales

Assisted customers with applications and paperwork

Processed credit and debit transaction according to bank procedures

Answered phones/ensured strict adherence to bank procedures

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