Customer Service Administrative Assistant

Samaral Jackson

Monroe, GA *****

***************@*****.*** - 678-***-****

Customer service focused professional who provides support in a medical office to include scheduling patient appointments, functioning as receptionist to patients and visitors, typing, and organizing and compiling materials.

* Pays close attention to detail, maintains thorough records, and verifies information for accuracy.

* Support the physicians and clinical staff with administrative functions of the front office.

* Well-organized, manages time and priorities in multi-task environments. WORK EXPERIENCE

Inventory Control Specialist

Bed Bath and Beyond - Monroe, GA - June 2014 to December 2014 Warehouse / Inventory Control

* Loaded and unloaded material from trucks into predetermined areas or onto shelves.

* Coordinated material transfers, prepared reports and other paperwork, and verified quantities being shipped. Cashier / Customer Service Associate

Target - Monroe, GA - May 2011 to June 2014

* Processed retail transactions, accepted payments, answered phones, and stocked shelves.

* Demonstrated high level of customer service.

* Worked as a team member to ensure customers received the best possible service. Shipping and Receiving Clerk

Angel Food Ministries - Monroe, GA - January 2008 to January 2009 Shipping & Receiving / Inventory Control

* Received, stored, and processed products while meeting productivity, quality, and safety expectations.

* Completed daily logs and reported discrepancies.

* Complied with OSHA requirements, and maintained a clean, safe, and organized work area. EDUCATION

Associate of Science degree in Health Sciences

Ultimate Medical Academy

2017

SKILLS

Accounting, Administrative Assistant, Billing, Coding, EHR ADDITIONAL INFORMATION

KEY QUALIFICATIONS

Medical Administrative Assistant * Medical Terminology * Patient Processing * Release of Information Medical Billing * Medical Records Management * Patient Registration Introduction to ICD-10-CM Coding * HIPAA Compliance * Anatomy & Physiology * Medical Laws & Ethics Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Greenway Computer Information Systems * Medical Transcription * Office Accounting * Principles of Management Pathophysiology for Medical Office * MS Office / MS Word

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