Senior Manager, Benefits

Kristin Grey

**** ******* ***** *** *****, California 94583 925-***-**** ************@*****.***

Senior Manager, Benefits

Proactive and decisive leader with over 15 years of program management and employee development expertise. Analytical and detail-oriented human resources professional with in depth knowledge of benefits programs and laws and extensive experience with benefit program design, implementation, maintenance and communication. Effectively lead teams and projects. Offer considerable track record of saving thousands of dollars, realizing continuous improvement, and increasing employee productivity and efficiency, along with enhancing quality and employee satisfaction. Demonstrated capability to champion, manage, and implement large-scale projects and merge programs and systems of acquired companies. Communicate effectively with all levels of management. Thrive in cultures where I can build and expand wellness programs.

Core Competencies

Program Management Vendor Management Project Management

Cross-Functional Communications Problem Solving Process Improvement

P&L Accountability Cost Containment Team Leadership

Career Profile

Formfactor, Livermore, California Aug 2009 to Jan 2017

Leader in design, development, manufacture, sale and support of advanced semiconductor wafer probe test cards.

Senior Manager, Benefits

Lead the strategy, design and administration of all benefit programs. Design benefit programs that are market competitive, meet the business needs and are in line with long-term strategy. Select and manage service partners. Provide ongoing oversight of health and welfare, wellness, retirement, disability, life insurance and leave of absence programs, ensuring excellent service levels and competitive pricing. Train and develop benefits team and ensure administrative excellence of benefits operations. Benefits subject matter expert. Lead annual Benefits Open Enrollment process, including analysis of renewal options against benchmark data, recommendations to executives, creating employee communication strategy and ensuring accurate capture of employee elections in benefits system and deductions in payroll system. Interpret and analyze benefit offerings and ensure adherence with all laws, including ERISA, filing of 5500s, annual disclosures, and ACA compliance filings. Oversee annual health fairs in 4 locations. Manage 401(k) retirement program, including company matching, annual nondiscrimination testing & audit, 5500 filing, lead quarterly 401(k) committee meetings, annual summary plan description & fee disclosures, plan amendments and employee education. Liaise with finance regarding benefits budget, 401(k) matching cost and allocation of benefit costs to each business group. Manage Benefits Specialist. Coordinate and oversee HR Operations Manager’s handling of leaves of absence and workers compensation cases.

Led project to consolidate Cascade Microtech & FormFactor’s health & welfare programs for 2017, offering competitive benefits in line with benchmark data for less cost to employees and saving the company $2.3 million over cost to continue two separate programs.

Served as HR project lead for integration of Cascade Microtech employee data into FormFactor’s Oracle HRIS system

Enhanced 2016 open enrollment experience with short, customized videos on open enrollment, medical plans, HSAs and 1095-C.

Selected vendors & implemented processes to ensure compliance with reporting requirements outlined in ACA Sections 6055 and 6056.

Introduced High Deductible Health Plan with HSA for 2015 to control costs, provide more choices and minimize future excise tax exposure.

Implemented new wellness program, including wellness challenges, incentives and annual health screenings

Worked on redesign of FormFactor Paid Time Off (PTO) program, including implementation of program changes and integration of Microprobe employees, including new PTO accrual cap, grandfathered sick days and movement to Kronos timekeeping system.

Integrated MicroProbe and FormFactor benefit programs, offering competitive benefits in line with benchmark data for less cost to employees and saved the company $1 million (10% program cost) over cost to continue with two separate benefit plans and brokers.

Managed RFP, interview team, selection and implementation of a new benefits consultant and a new 401(k) plan advisor in 2013. Negotiated a flat fee arrangement with each, achieving $350K per year cost savings.

Led project to integrate MicroProbe’s 401(k) plan into FormFactor’s plan, including plan design changes, plan amendments, consolidation of consultants & plan administrators, and communication to employees, saving close to $100K annually

Kristin Grey Page 2-925-***-**** ************@*****.***

Hewitt Mobility, Pleasanton, California (ReloAction prior to acquisition by Hewitt Associates in 2004) 1999- 2009

Division of Hewitt Associates, leading human resources company with annual sales of $3.2M and 23,000 employees.

Senior Manager, Global Mobility Program 2006 - 2009

Provided key leadership and collaboration with Subject Matter Experts and executives during development of global mobility processes and a comprehensive customer care program, in addition to directing all aspects of customer service policies, goals, and initiatives. Created and instituted policies and procedures to govern customer correspondence and customer complaint resolution, including creating electronic mobility

survey. Designed and implemented employee recognition program with metrics according to job function. Managed 3 direct reports, including Customer Care Manager, Project Manager, and Customer Service/Report Administrator.

Ensured consistent and timely review of customer surveys via formulating and overseeing cross-functional management team and Subject Matter Experts to define mobility survey requirements, automate survey, and institute central review process.

Boosted mobility survey return rate from 15% to 40%, increased customer confidence in outsourced mobility engagement, and allowed for more effective internal analysis and identification of clients with lower service satisfaction through creation of automated survey and reports.

Director, Global Mobility Operations 1999-2006

Counseled with over 100 HR managers of various technology companies regarding assignment policy development, creation of competitive assignment packages, cost savings strategies, global immigration, global tax and global relocation matters. Administered global mobility division and ensured quality service delivery. Defined and expanded global mobility service offering, and provided key support for marketing efforts as well as hiring and training global service delivery team. Managed service performance in conjunction with 3rd-party service providers on behalf of contracted clients. Handled vendor contracts totaling more than $20M annually for worldwide movement of household goods, temporary housing, destination services, cultural training, language training, immigration and tax services for contracted clients. Recruited, selected, created compensation plan and defined job responsibilities for mobility team, starting with 3 employees and growing to team of 12 employees.

Recruited, trained and managed team that consistently delivered excellent service to Intel’s 1,200 global assignees

Transformed global mobility division from negative to positive net operating profit in first year, through analyzing and adjusting service delivery model and processes to enhance efficiency.

Eliminated paper files for largest global assignment management client (worth $3M with 1,200 assignees annually), increased productivity 25%, and facilitated increased capacity for managing new group moves without additional resources

Increased service delivery team productivity 40% by automating routine processes and reports.

Peoplesoft, Pleasanton, California (acquired by Oracle in 200*-****-****

Manager, International Assignments: Orchestrated all human resources and tax aspects of international assignments while program grew from 25 to more than 300 assignees. Managed work visas, tax equalization, housing, benefits, and compensation packages for assignees. Interfaced with corporate payroll and finance to promote appropriate expatriate compensation payments, tax deductions, and tax accruals. Generated cost estimates for all assignments and coordinated with tax vendor to identify and capitalize on cost saving opportunities as well as ensure compliance with global tax obligations. Selected international service providers and negotiated fee and service agreements. Hired, trained, and mentored 3 Advisors to ensure proper management of all aspects of expatriate assignment benefits, compensation, and taxes.

Achieved consistent management of benefits and costs for all assignees via creation of global assignment policies.

Ensured accurate payment of allowances and hypothetical tax deductions by working with payroll and HR managers globally.

Provided 24/7 access to information for assignees and managers regarding global assignments on company’s intranet.

Holiday Inn worldwide, Atlanta, Georgia 1996-1997

Global Human Resources Manager: Managed global mobility program for 180 assignees in 20 countries, including work visas, housing, benefits, compensation packages and tax equalization. Recognized $400K in revenue through reconciling hypothetical tax accrual. Saved over $350K in taxes by identifying and capitalizing on corporate tax deductions related to 1 assignee’s stock option exercise.

Ernst & Young, Atlanta, Georgia 1994-1996

Senior Tax Consultant: Supervised and managed expatriate tax compliance and tax equalization programs for several U.S. multi-national corporations. Counseled over 200 assignees regarding assignment benefits. Developed tax equalization and expatriate assignment polices.

Education, Certification, & Affiliations

MBA, Professional Accounting: Michigan State University

BA, Finance: Michigan State University

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