Sales Management

Frank J. Fish, CPM

EDUCATION

NYU

**** ** ************ ********** ***=3.9

Saint Peters University

**** ********* *.*.*. in Real Estate Management GPA=3.9

PACE University

**** *.*.*. ** Business Administration/MIS/Finance

LICENSES

Certified Property Manager-IREM

New York State Real Estate License

Notary Public New York 01FI6357267

BUILDING SOFTWARE

BuildingLink, MDS, Yardi, SmartProperty, Revit 2015

CHARLES H. GREENTHAL, 2/2017-PRESENT

Senior Account Executive

Manages 129 East 82nd Street, Built 1916, 11 stories, 31 units, Condop

oManaging and recommending contractor for a $160,000 water infiltration project.

oManaging the replacement of the water tower in August 2017.

Manages 333 East 68th Street, Built 1928, 16 stories, 64 units, Co-op

oManaging/directing a $1.2 million Local Law 11 project.

oManaging/directing a fire remediation project.

oDirecting and managing the recruitment process for temporary summer doorman vacation relief staff.

Manages 63 East 9th Street, Randall House, Built 1955, 14 stories, 229 units, Co-op

oManaging & recommending lighting vendor for replacing lights in hallways.

oResponsible for searching out a new Super replacement.

Proactively oversees day-to-day operations of over 7 Luxury Condo/Coop buildings.

Responsible for signing on 3 new Condo Building clients.

Saved client from overpaying $26k in architect fees by explaining invoices verses contract payment terms.

Responsible for the financial budgets, & invoice management of entire portfolio.

Responsible for the management of contracted services.

Acts as liaison between Sponsor, Board of Directors, tenants and Owners.

Monitors the cash and reserve funds of the property, reviews operating and monthly financials.

Manages the enhancements of the security cameras and technology infrastructure of the buildings.

Manages high-end building repairs, capital improvements, and unit alterations.

Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations.

Managed and prepared LL84 Benchmarking for Condo building, and LL87.

Responsible for the weekly delivery of delinquency reports, monthly budget reports, income projections, and monthly move-ins/move-outs.

Manages the violation administration curing for entire portfolio.

Supervise/coordinate 3rd-party architects, engineers, consultants and contractors in overseeing building repairs ranging from new roofs, garage structure rehabilitations, elevators and other structural rehabilitations.

Working with the on-site property management teams, develops the overall strategic plans for all of the properties, ensures the execution of the ROI plans, and closely monitors progress and results towards the achievement of the strategic plans.

Brown Harris Stevens, 2/2008-2/2012

Senior Portfolio Manager

Proactively oversaw day-to-day operations of 900 residential units, 10 Luxury hi-rise buildings, and 50 maintenance/staff employees, CONDOS/CO-OPS

Responsible for the management of contracted services.

Acted as liaison between Sponsor, Board of Directors, tenants and Owners.

Submitted board meeting “agenda packages” to Boards as required five days prior to meetings.

Managed the training of new staff members, as well as the ongoing training of existing staff.

Conducted annual staff performance evaluations. Develop improvement strategies for the performance of building staff members, imposes progressive disciplinary action if and when required.

Responsible for overseeing over $1 million dollars in recouped building funds for heat charge backs to commercial tenants.

Managed and prepared LL84 Benchmarking for Condo building, and LL87.

Responsible for final review of operating statements, monthly financial reports, & variance reports.

Managed the enhancements of the security cameras and technology infrastructure of the buildings.

Authored and documented standard operating procedures for Management Company.

Managed high-end building repairs, capital improvements, and unit alterations.

Ensured that all building permits, licenses, and etc. are compliant with state and local rules and regulations.

Performed daily property inspections to ensure building safety, maintenance, cleanliness, etc.

Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved.

Managed, planned, and negotiated with vendors to complete all necessary capital improvement projects.

Responsible for the maintenance requirements of the properties’ physical plants, i.e. boiler conversions, plumbing, cooling towers, HVAC, etc.

Developed and implemented IPAD software application for managers to use for building inspections and apartment inspections.

Prepare weekly reports detailing building issues and tenant complaints, resolutions and an action plan.

Responsible for the coordination and maintenance of all site-specific documentation including but not limited to property information books, site operating manuals, association by-laws and procedures, rules & regulations, and emergency operations manuals.

SIGNATURE PROPERTY GROUP (NEW JERSEY) 2/2005-2/2008

Sr. Property Manager (On-site)

Supervise all daily operations in accordance with the management agreement and strictly enforced all policies set by client and company.

Proactively oversaw day-to-day operations of 1,000 condo/co-op units and 6 commercial tenants located on the upper Westside of New Jersey.

Secured and managed bids/contracts for major repairs or capital projects beyond the capability of on-site staff. Responsible for the management of contracted services

Evaluated service contract requirements; prepared specifications, negotiated and managed vendor contracts through approved bidding programs.

Ensured adherence to the approved budget for all properties and closely monitors and reports on variances; forecast cash flow for the properties; reviews and reports on real estate tax assessments; and ensures required municipal reports are filed correctly and on-time

Ensured compliance with Property Management Policies and procedures; compliance with codes/regulations and government agency directives

Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units.

Salvaged two flagship hi-rise property management contracts for ownership and extended management contracts out three years

Responsible for controlling and approving the procurement and expenditure processing

Managed all Building Personnel, responsible for office operations, quality curb appeal, office and model cleanliness.

Responsible for the coordination and maintenance of all site-specific documentation including but not limited to property information books, site operating manuals, association by-laws and procedures, rules & regulations, and emergency operations manuals

Ensured that the property management and staff establish and maintain open, positive relationships at all times with tenants and occupants ensuring that all services and needs are met and in compliance with leases and agreements

Supervised the on-site staff in the completion of tenant and capital improvements; ensures project work is consistent with local codes, in compliance with leases, and work letter agreements to ensure client/owner and tenant acceptance, timely completion, occupancy and rent commencement

Managed capital improvement and renovation programs, as required, for property maintenance, competitive positioning or market re-positioning.

Winthrop Corp. 10/1998-2/2005

Senior Asset Manager

Oversaw programs, operations, activities relative to Organizational Strategy & Development, Competitive Business Analysis and Risk Management functions.

Managed Due Diligence process with all banks and hedge funds(Gemfield Capital).

Executive responsibility for property/construction operations, administration, finance, marketing, HR, MIS, & acquisitions.

Maximized the financial performance of Whiteweld’s Trinity Trading & Whiteweld Trading, Stratland Homes, Town & Country Developers, & other affiliated companies existing commercial and residential portfolio.

Prepared monthly P&L(income), and balance sheet reports for CEO, hedge funds & banks.

Raised capital to sufficiently meet the company’s business plan at appropriate valuations. Represent the firm with clients, investors, and business partners.

Provided day-to-day leadership and management; driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.

Directed/managed the preparation of financial analysis reporting for each project (loan reports, flash reports, due diligence, forecasts).

Facilitated/adjudicated traditional & complex loan application processes for bank financing of projects up to $300 million.

Managed and monitored the credit quality (LTV) of all equity & loan portfolios.

Created, implemented, and manages an online application to track the Business Review Plans and Financial Performance of the Companies for accountability purposes.

Created and implemented ACCESS DB driven employee appraisal system.

Created online ACCESS DB Real Estate Project Status reporting application that is used internally and externally by Banks for ad-hoc reporting.

Maintained and managed the relationships with banks and institutional investors in the local and outer markets.

Managed sales activity, sales velocity, sales pricing, preliminary pricing, incentives and promotions; generate reports to the President and Executive Team.

Held weekly meetings with Stratford Advertising discussing advertising and marketing of all projects including advertisements, collateral materials, renderings, office displays, promotions and campaigns.

Worked with design teams on architectural plans for new products and floor plans, review with sales teams and construction.

Evaluated complex operational issues, proposed and implemented alternatives, remedies, and solutions based on company resources, priorities and goals.

Regularly reported to the CEO regarding business activities, potential opportunities, risks, threats, and recommends counter measures.

Managed the organization’s exposure to risk, working closely with the CEO, and Chief Corporate Counsel, to promote the safety and security of employees.

Coordinated and assisted with preparation of materials for Board of Directors’ and staff meetings.

Winthrop Corp. 10/1991-10/1998

Portfolio Manager

Oversee the programs and activities relative to Organizational Strategy & Development, Competitive Business Analysis and Risk Management functions.

Maximize the financial performance of Whiteweld’s and Stratland Estate Homes existing commercial and residential portfolio in the following markets: NJ, NY, AZ, FL, GA, & NC.

Prepare monthly P&L(income), and balance sheet reports for CEO & banks.

Raise capital to sufficiently meet the company’s business plan at appropriate valuations. Represent the firm with clients, investors, and business partners.

Provide day-to-day leadership and management; driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.

Directs and manages the preparation of financial analysis and reporting for each project (loan reports, flash reports, due diligence, forecasts).

Created, implemented, and manages an online application to track the Business Review Plans and Financial Performance of the Company for accountability purposes.

Created an online ACCESS DB Real Estate Project Status reporting application that is used internally and externally by Banks for ad-hoc reporting.

Maintains and manages the relationships with banks and institutional investors in the local and outer markets.

Manage sales activity, sales velocity, sales pricing, preliminary pricing, incentives and promotions; generate reports to the President and Executive Team.

Work with design teams on architectural plans for new products and floor plans, review with sales teams and construction.

Evaluate complex operational issues, propose and implement alternatives, remedies, and solutions based on company resources, priorities and goals.

Manage the organization’s exposure to risk, working closely with the CEO, and Chief Corporate Counsel, to promote the safety and security of employees.

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