IT Project Manager Manager

Chris Wong,

CSM

Objective: Currently pursuing the CAPM to support a career in project management.

*********@*****.***

425-***-****

linkedin.com/in/chrisw972

Education

BA in Geographical Information Systems

University of Washington Class of 2014

Certified Scrum Master

Scrum Alliance License 0051336

Community/Extracurricular

Mentor

REACH for Leadership Program

Cofounder

Toastmasters

Participant

- Startup Weekend: Redesign Seattle

- Black to the Future Hackathon

Qualities

Leadership

Collaborative

Team-oriented

Effective communicator

Analytical

Self-starter

Tools & Competencies

Data Analysis

Business Analysis

Project Management

Vendor Management

Program Management

MS Project, Excel, PowerPoint

Agile development,

Scrum, Trello, Jira

Design Thinking

EQ

Experience

Brand Specialist

Amazon August 2016 – Feb 2017

-Facilitated meetings between stakeholders for creation of a project plan

-Initiated and planned a strategy to recover over $15M in lost revenue

-Managed multiple projects to generate sales over $700k and increase operational efficiency

-Triaged and escalated issues with pricing, catalog, and inventory to appropriate teams

-Maintained contact with stakeholders and provided detailed reports throughout projects

IT Business Systems Analyst/Project Coordinator

Boeing June 2014 – August 2016

-Triaged security vulnerabilities to development, infrastructure, and testing teams

-Created detailed project plan, specifications, and strategic roadmap

-Lead UX of internal tools based on surveys, user studies, and design thinking

-Managed performance and scalability testing for Boeing.com and security tools

-Provided and presented detailed reports to internal and external project stakeholders

-Improved functionality for security systems through feature creation and deprecation

Residential Property Manager

Emily Rents Aug 2015 - Present

-Assist in a range of PM functions for 10 SFH units to ensure low vacancy rates and positive ROI

-Optimize management and accuracy of lease information through deployment of technology

-Interface with existing and prospective tenants to ensure customer happiness

-Support scalability through set up of systems and resources

Do It All Hustler (Intern)

GiftStarter March 2014 – May 2014

-Participated in Startup Weekend and led team in the NEXT Seattle pre-accelerator program

-Created a product pitch, refined target demographic, and defined a strategy to launch

-Established initial customer development strategies

Program Manager (Intern)

Microsoft June 2013 – September 2013

-Designed an automated infrastructure tools onboarding scorecard

-Wrote functional specifications for the onboarding scorecard

-Drove convergence of partner teams by unblocking issues

-Increased awareness and adoption of internal tools and services

-Presented findings and recommendations to extended leadership

Contact this candidate