Project Manager & Business Analyst

James Edward Neaverth

*** ***** *****, **********, **. 22602

703-***-**** Wok Phone 540-***-**** Mobile Phone

*********@*******.***

Summary: Coordinated and lead IT projects. Experienced with biometric products and hardware integration into software solutions and applications. Conducted product research and market analysis, managed vendor and customer relationships, Subject Matter Expert (SME) for the credentialing process. Knowledge of Quality Assurance and Quality Control processes including continuous improvements, ISO 9000 standards, auditing and testing techniques.

Education:

Major: Bachelor of Business Administration, University of Georgia

Masters Certificate in IS/IT Project Management Villanova University

Project Management Professional (PMP Certification 2016)

Clearance: Current Active DOD Top Secret

Experience:

Telos Identity Management (12/05 - Present), Project Manager and Senior Hardware Engineer

Oversee contractors for the design and development of new products. Manage stakeholders and communication channels both external and internal to the project team. Coordinate vendor and customer relations and conduct meetings to determine make or buy decisions for hardware and placement on GSA schedule. Represent Engineering department during weekly calls with government representatives to resolve technical and integration issues. Provide, train, and manage the team members assigned to the project. Instruct team members on internal change control and testing procedures. Brief both customers and field engineers on the latest product technology and installation procedures. Perform requirements analysis, life cycle planning, research, testing, maintenance support, monitoring and controlling for over 1500 products placed on the GSA schedule. Engage Operations, Manufacturing, Maintenance, Helpdesk, Field Engineers, and End Users for new rollouts of products and beta deployment of products and software.

Lead project re-engineering and designed effort for logistics and evacuation system NEO Tracking System (NTS) generating over 5 million dollars in sales. Senior Hardware Engineer overseeing the credentialing process for equipment used to produce Common Access Cards (CAC) for U.S. government. Other duties include: Technical writing of deliverables to include: “The Equipment Acceptance Test Plan” and “Requirements Traceability Matrix” for Engineering Department, Test Reports, Engineering Change Proposals (ECPS), monthly Project Status Reports and Technical Specifications of products. Forecast product life cycles.

EDS Federal Air Force Program (04/02 – 12/05), Advanced Communications Engineer

Researched, planned, designed, and implemented physical and logical communication networks on multiple sites. Worked with the customer and vendors to define, analyze, and provide solutions for integration/interoperability issues, voice, data, and image communications requirements. Installed configured, troubleshoot, and tested network Operating systems and Networking infrastructure. Installed and configured applications such as SQL and Remedy. Provided hardware and technical support during training sessions for the Air National Guard. Documented the process for imaging servers. Wrote both technical design guides and hardware/software installation manuals to communicate complex technical requirements to non-technical Air Force personnel.

Prepared presentations for Critical Design Reviews to the customer and senior management.

Wrote proposal and architecture design for Army Material Command (AMC) Headquarters migration and consolidate LAN and WAN infrastructure functionality including WAN Core backbone infrastructure. Developed requirements for server, laptop and workstation hardware based on application needs and bandwidth demand, consolidating server functionality. Evaluated vendors and negotiated the purchase of over 7 million dollars’ worth of equipment. I supervised a team of seven employees to install and fifty new servers which included data migration.

AAA Networks (08/00 – 02/01) Project Manager

Managed an Engineering department consisting of twelve LAN/WAN engineers. Coordinated and organized multiple concurrent projects from initiation through implementation, effectively and independently within time and resource constraints. Worked closely with engineers to develop WAN/LAN designs and implementation plans. Assigned engineers to projects according to skill sets and experience while taking into consideration changing impacts and priorities to meet business goals and objectives.

EqualFooting (02/00 - 07/00) Manager of Network Services

Directed and guided five engineers for Local Area Network administration and technical support for a 60 million-dollar startup company. Assigned and monitored individuals work output to complete daily work activities and scheduled projects. Purchased and managed assets including: servers, desktops, laptops, racks, and software. Created a process for ordering supplies and inventory. Identified, designed and implemented building schematics for over 300 employees including: electrical circuits, data and phone drops, cubicles, phone, printers, fax and desktop computers while maintaining control of security and assets under significant time constraints. Identified, designed and implemented a server room layout including: air conditioning units, racks, switches, routers, patch panel, phone system, T1s, and servers. Designed and helped develop a 3-tier help desk solution. Coordinated the layout and design of power circuits and LAN/Voice cables to desktops. Established requirements for the purchase and integration of Lucent G3R into Call Center

SER Solutions (02/97-01/00) Lab Manager /Quality Assurance Manager

Built and managed a 30-station Software Test Lab for Unix and Windows. Wrote quality assurance policy and procedures based on ISO 9000 standard. Conducted audits to ensure ISO 9000 compliancy. Coordinated cross functional teams and chaired the Configuration Control Board.

Boeing Information Services (03/96 – 02/97) Quality Assurance Manager

Coordinated the Configuration Management and Quality Assurance activities for 15 government Delivery Orders. Administered a configuration management library for delivery orders and proposals

Boeing Information Services (11/94 – 03/96) Quality Assurance Analyst

Developed and maintained Microsoft Project schedules and metrics to measure contract deliverable due dates to the customer, NASA Headquarters. Analyzed and evaluated effectiveness of work systems and processes. Identified problems through ISO 9000-2 audits and recommended appropriate solutions. Wrote the Continual Improvement and Quality Assurance Plans for NASA Headquarters (IR&MSC). Conducted a mandatory two day seminar for all contract employees to increase understanding and compliance with quality assurance standards and policies.

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