Customer Service Sales
Resume:
Deviion A. Marshall
Houston, TX 77045
*******.********@*****.***
EXPERIENCE
Courtesy Clerk
Kroger - Pearland, TX
October 2013 to February 2014
Responsibilities
Taking care of my customers by bagging their groceries and assisting them with putting their items in their car if needed.
Accomplishments
Making sure my customers feel as though I care about their needs no matter how small the task. Skills Used
Customer Service, Sales
Car Hop / Cashier
Sonic Inc. – Houston, TX
September 2014 to February 2015
Responsibilities
Providing customer service while taking food orders and delivering them to customers Accomplishments
Going far beyond the customers’ wants to make sure their needs are met. Skills Used
Customer Service, Sales
Sales Associate / Cashier
Party City – Pearland, TX
February 2015 to June 2015
Responsibilities
Assisting customers with beyond satisfactory customer service by leading them to the isle of which they need and checking their items with care.
Accomplishments
Handling multiple customers and proving and excellent amount of customer service. Skills Used
Customer Service, Sales
Sales Associate / Cashier
Finish Line – Pearland TX
June 2015 to November 2015
Responsibilities
Taking care of customers by understanding their shoe needs and retrieving a shoe for them in a specific size.
Accomplishments
Reach and surpassing a certain amount of shoe and shoe accessory sales for the month Skills Used
Customer Service, Sales
Line Service Agent / Ramp Supervisor
Southwest Airlines – November 2015 to August 2016 Responsibilities
Take Care of customer’s luggage and make sure it arrives on the correct flight, marshaling the plane in pushing the plane out as well as making sure of an on time departure. Accomplishments
Successfully managing a departure gate and getting the plane out and the customer’s luggage out on time. Skills Used
Customer Service, Situational Awareness
Coach / Instructor
Gathering Kids - August 2016 to November 2016
Responsibilities
Mentoring Pre K - 5th graders on everyday life events through sports and fitness. Accomplishments
Successfully gaining the trust of my student’s parents and the trust of students as well, while providing insightful information on the daily routine provided for the students. Skills Used
Leadership, Situational Awareness
Line Service Tech / Ramp Supervisor
MillionAir Inc. - N ovember 2016 to April 2017
Responsibilities
Providing customer service while marshalling aircraft in for arrivals and out for departures, valeting customer vehicles, providing all ground services for any aircraft, towing aircraft in or out of hangars. Accomplishments
Maintaining a well built customer employee relationship with maintain aircraft security Skills Used
Customer Service, Situational Awareness
Accomplishments
Graduate of Glenda
Dawson High school
Class of 2015
EDUCATION
Glenda Dawson High School Graduate
GPA: 3.0
G OALS
TSU Major: Commercial Aviation
Minor: Music Theory
A WARDS
Recognized member of Houston Airport Systems first Aviation Club
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