Project Test Cases

S. M Toufiq Elahee

(US Permanent Resident/Green Card Holder)

872-***-**** ****************@*****.***

KEY CAREER ACCOMPLISHMENT

Highly skilled and results-oriented professional with 8+ years of diverse experience as Business System Analyst in Payments Cards and Finance domain.

Comprehensive knowledge and understanding of Software Development Life Cycle (SDLC) and methodologies including RUP, Agile Scum etc.

Certified Scrum Master and Scrum Product Owner worked as Scrum Master to facilitate Sprint Planning, Daily Standup Meetings, Sprint Retrospective Worked on Backlog Grooming and created artifacts like Burndown Chart.

Extensive experience in collaborating with Technical and Non-technical stakeholders including Business Users, Subject Matter Expert, Developer, Testers to elicit business needs and gathering requirements.

Well versed in Eliciting, Analyzing and Documenting SMART requirement.

Excellent experience in requirement gathering techniques including JAD sessions, Job shadowing, Prototyping.

Expertise in analysis techniques such as System Analysis, Business Process Analysis, Gap Analysis Impact Analysis, Feasibility Analysis and Risk Management Plan, Cost Benefit Analysis and ROI Analysis.

Ability to develop high quality documentation of BRD (Business Requirement Document), FRD (Functional Requirement Document) and Non-functional Requirement Document, SRS (Software Requirements

Specification) and AS-IS & TO-BE documentation

Facilitating Communication and acting as Liaison between the project group and the operations group.

Expert in working with test lead to manage Test Plans, Test Case with tools such as Power Designer.

Thorough understanding and hands-on experience to support System Integration Testing (SIT) and User Acceptance Testing (UAT).

Proficient in conducting Status Meetings and Conference Call with various stakeholders and documenting Minutes of Meeting (MOM).

Experience in leading Change Control Board (CCB) activities and managed Requirements Traceability Matrix(RTM) to track changes.

Experience on working with database systems including SQL SERVER, DB2 and Oracle Including PL-SQL.

Strong understanding of the US markets for Payments and cards (ATM/ POS / Acquirer / Issuer).

Experience with configuration of Online Transaction Processing System (OLTP) payment switch for ISO8583.

Actively engaged in User Training and conducting Post-Production Activities like getting feedback from users. In case of any issues - doing Root Cause Analysis

KEY SKILLS

Databases: - Microsoft SQL server, DB2, Oracle, Aqua Data studio, SQL-DBX, TOAD, SQL Developer

Modeling Tools: MS Visio, Rational Rose, Enterprise architect, Smart Draw

Requirements Management Tools: Requisite Pro, Power Designer

Software: MS Office Suite (Word, Excel, Access, PowerPoint & Outlook, Project and office 365).

Project Management Tools: MS Project, SharePoint, MS Office Suite, MS Visio, Jira, Rally

Testing Tools: - Microsoft Test Manager, Test Foundation Server, Selenium, Bugzilla

Reporting Tools: - Eclipse BIRT, SSRS, Tableau

Web Servers: - Apache Tomcat Server, PRAMATI server

BUSINESS EXPOSURE

Business Analyst

Discover Financial Services - Chicago, IL April 2016 to Present

Project: Discover Financial Services operates as a credit card issuer and electronic payment services company primarily in the United States and will be supporting for acquirer and issuer certification in discover network.

Team will provide the EMV chip certification for terminals such as POS and ATM machines.

Responsibilities:

Worked with End-Users and Internal Stakeholders including project team, software-testing groups to gathered Business Requirement Document (BRD) and created Functional Requirements Document (FRD).

Defined the Scope, analyzed data/workflows, performed Cost/Benefit Analysis, documented system requirements from problem Statement to well-documented detailed low-level system use cases and System Requirements.

Involved in creating Entity-Relationship Diagrams for the design of database and dimensional modeling.

Creation of process flow diagrams like Use Cases diagram, Activity Diagrams and Sequence Diagrams for better understanding of the team.

Corrected assumptions, finalized requirements and took signoff for requirement documents etc.

Worked as a liaison between the users and the different teams involved in the application development for better understanding of the business requirements and IT processes.

Developed Use cases, Test plan, reviewed Test scenarios, test cases for testing the functional and non-functional requirements using Requisite Pro and Rational Rose

Designed and Implemented SQL queries for QA testing report / data validation etc.

Worked on Certifying Issuer & Acquirer Host systems. Certifying Clearing system of Issuers & Acquirers.

Maintained the Certification Environment, establishing the connectivity with Member Banks and Credit Unions, validating and testing the client configuration set up for new and existing clients, certifying them for each network release by capturing and verifying the ISO 8583 messages flow to ensure transaction flows correctly Discover Network to/from each of different networks as per compliance rules.

Performed connectivity test with the client, simulating the Transactions, Validating the Transactions logs based on the Authorization specifications, and reporting discrepancies.

Reviewed and maintenance of Defects sheets, arranging daily Defects calls and sending Status updates.

Configured Reports and associated them to Dashboard in Service Max of SFDC. Transform them from Service Center which company used to generate their report.

Assisted in validating and verifying defects to help set aside the superficial problems and keep the project on schedule by performing Smoke testing and User Acceptance Testing (UAT).

Handling queries of development and testing teams through scheduled discussion meetings.

Coordinated work plan with project manager and client for Deployment timelines and managed Production migration process, developer fixes etc.

Scheduled and Tracked progress for team members of project through completion, coordinating with Onshore resources.

Prepared Monthly Status Reports for enhancement requests, Change Requests (CR's) to the project team that for efficient Tracking and Monitoring of Open issues of the project.

Performed Post Production Validation (PPV) and arranged User Acceptance Testing (UAT) and Signoff from customer.

Environment: RUP Methodology, MS Visio, MS Project, Microsoft Test Manager, Test Foundation Server, Oracle, Aqua Data studio, AXURE, Power designer, XML, JSON, Linux, putty.

Business System Analyst

Bank of America-Merrill Lynch - Charlotte, NC May 2014 to April 2016

Project: CASHPRO payments are designed to deliver the global power of Bank of America Merrill Lynch through one portal and one password. CASHPRO payments built on bank of America merchants services existing multicurrency settlement product - Dynamic Currency Conversion. Project aims at reducing exposure to currency fluctuations risk by allowing lock in FX rates for extended periods. This means that business can pay high- and low-value, cross-currency, multibank, payroll for, price or invoice goods and services in local currency without taking on additional FX risk.

Responsibilities:

Key components of project include integration of Dynamic Currency Conversion with Cash pro payment settlement module.

Worked with Fundtech R&D team to finalize the Functional requirement specification (FRSD) & Interface requirement specification documents (IRSD).

Worked with multiple projects team to co-ordinate the integration for Payment Services Hub services to other partner teams. Designed and documented the mapping for different service interface and ISO 20022 XML message types.

Acted as a liaison between system users, client managers and software development team to gather requirements.

Conducted extensive data analysis of different Acquirer and Issuer, which were going to be part of the application to understand the attributes, Data elements etc.

Worked on Gathering requirements, conducting client meetings, fit-gap analysis, writing functional requirements.

Organized weekly project status and task review meetings, created PowerPoint presentations and project updates using MS Project for management review.

Coordinated various Agile Ceremonies such as Sprint planning, Sprint retrospective and Daily Scrum meeting.

Organized the project into phases to impose management control using stage-gate reviews such as high-level user stories, test scenarios, dimension modeling, data mapping etc.

Used various SQL commands like create, delete, update, left joins, right joins and full joins to update the database and retrieve data for analysis.

Created Data Mapping document for the application after finalizing the attributes and tables with business users.

Worked with database systems including SQL SERVER, DB2 and Oracle Including PL-SQL.

Defined & created test process & procedure, developed test plans & test cases, executed test cases in ORACLE

Moderated everyday scrum meetings along with the other senior business analysts to improve the efficiency and productivity of each sprint.

Provided the detailed inputs to the Scrum Master about the tasks completed and assisted in the creation of the Sprint Burn-Down Chart Documented test plan, test cases, performed functional and regression testing and conducting UAT and recording the user feedback for future changes.

Reviewed existing stored procedures, supported application developers by tuning SQL queries for better performance.

Worked in Data Analysis and Reporting Tools such as Excel, SSRS, Tableau and SQL Querying.

Configured Reports and associated them to Dashboard in Service Max.

Extensively involved in all the waves to make sure documented business requirements are met

Assisted the QA team to develop the test plan and test cases to perform the testing and involved in User Acceptance Testing (UAT).

Worked closely with Quality Analysts to create, validate and troubleshoot test cases and test scenarios.

Created Presentations for the business-holders to give a brief synopsis of the application functionality.

Environment: Scrum Methodology, MS Visio, MS Project, HP Quality Center, Bugzilla, Oracle, Toad, DB2, Just in Mind, Enterprise architect, Test Foundation Server

Business System Analyst

Euronet Worldwide, Leawood, KS June 2011 to April 2013

Projects: Standard chartered bank Hong Kong, EMV Acquiring and EMV card migration this project involved moving Acquiring and Issuing solution from banks existing Hogan Interface with Euronet EFTS solutions and Card issuing solutions, during first phase of project was to migration of ATM to euro net interface which involve certification with various networks like JETCO, CUP, MasterCard, VISA Etc. Another project that I have worked on is Business process redesign to redesign Switch and shared system by reducing time of processing and move to PCI DSS changes and migrate exiting production to newest version of ITM.

Responsibilities:

Travelled to Hong Kong to participate in stakeholder meeting with business users from SCB, Subject matter experts (SME) from various office across Euronet and bank team Hogan team.

Arranged Joint Application Development (JAD) session with SMEs, Business Users, Developers and Test Managers to Understand BAU functionality.

Involved in creating business requirements document (BRD), Functional Requirements Document (FRD), and translating them to detailed technical specifications.

Traced requirement traceability matrices (RTMs) and managed all components of the business requirements.

Developed detailed User interface documents (UID) on ATM machines for Chip & Pin transactions such as Cash withdrawal, bill payment and funds transfer.

Applied Unified Modeling Language (UML) to design Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in Microsoft Visio.

Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents based on the information provided by the various development team and Subject Matter Experts.

Conducted walk through sessions for Business Requirement Document (BRD), Functional Requirements Document (FRD) and Use Cases to discuss certain issues with stakeholders, Architecture & Development teams.

Worked closely with the development team to create an Entity Relation Model (ERM) and conducted tests and analysis using SQL queries.

Daily involvement with the software development life cycle, documenting and working through systems issues as part of a business analysis team.

Involved with certification team to complete certification for VISA, MasterCard, CUP and JETCO effectively.

Conducted weekly and monthly meetings to review the business processes, and update the team on project progress.

Defined Test Cases, Test Scripts, analyzed bugs in concert with QA/Development teams to fix errors and verify User Acceptance Testing (UAT).

Environment: RUP Methodology, MS Project, IBM AS/400, Integrated Transaction Management (ITM), DB2, MS EXCEL, MS WORD, Win Core ATM, CEN/XFS, XML, MS SQL Server.

Business Analyst

USA Digital Solutions, Phoenix, AZ January 2008 to July 2011

Project: InfraSoft Tech launched core-banking solution CBS - OMNIEnterpriseTM on hosted platform on partnered datacenter service provider TRIMAX to provide packaged offering that comprises of the CBS Software, Infrastructure and Connectivity. This hosted solution will replace existing Omni 2.0 standalone version with Hosted any branch banking (ABB) Online solution. Alongside migration of CBS, we migrated EChannel services like ATM & EFT Switch and enabled SMS banking and mobile banking.

Responsibilities:

Interviewed Stakeholders to get a better understanding of the current business process.

Performed Gap Analysis on the AS IS and TO BE systems in order the elaborate on the project scope and identify the business and functional requirements.

Prioritize development based upon market needs, client feedback and workflow demands

Designed and developed Data mapping document, Process flow diagrams, and Use Cases model using Rational Rose, Activity Diagrams, Dataflow diagram, and Sequence Diagrams using UML.

Wrote and Executed MS SQL queries/Procedures for Data analysis, completeness and accuracy.

Worked in Data Analysis and Reporting Tools such as Excel, Microsoft Access, Tableau and SQL Querying.

Conducted weekly project status meeting and meeting minutes are send to team and upper management

Designed and wrote IT DR (Disaster Recovery) Policy and Standards documents.

Do have experience working in change control process and release management.

Created Test Plans, Test Cases and assisted QA team in System testing to ensure the new system satisfy all User requirements.

Hands-on testing in PRE-SIT, SIT, UAT, Regression, PPR (Pre-Production Run) testing for payments systems.

Involved in Integration testing and BV (Business Verification) testing, created defects in QC (Quality Center), followed up the defects with developers, and conducted daily status call with developers and testers.

Environment: RUP Methodology, MS Project, Bugzilla, Rational Rose, Oracle 10g, Sql-Dbx.

EDUCATION AND CERTIFICATIONS

Masters of Business Administration (MBA), University of Wales, Institute Cardiff (U K)

BA (Honors) Business Studies, University of Wales, Institute Cardiff (UK)

TECHNICAL SKILLS & OTHERS

RUP (6 years), XML (5 years), LINUX (Less than 1 year), AIX (Less than 1 year), ECLIPSE (Less than 1 year)

Methodologies

Water Fall, RUP, Agile (Scrum)

Operating Systems

Microsoft Server, IBM AS-400, Linux on AIX

Other Tools

Aldon, SVN, GIT, Eclipse, Putty, Win SCP, XML, QTP, JUST IN MIND, AXURE

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