Human Resource Microsoft Office

Peace Ogboh

** ******** ******, ***. **, Irvington NJ 07111; Email: **********@*****.***

Professional Summary

A dedicated professional with many years of Administrative experience in Human Resource Administration, Payroll, Performance and Housing Management abroad with understanding of 'business' adding strategic value for desired results. Dedicated to meeting customer expctation. Possess strong communication skills especially in writing official correspondences; reports, letters, memos etc. Seeking for an opportunity where to use acquired knowledge, skills while learning to achieve positive results for the organisation.

Skills

Communication/Analytical

Organisation/Negotiation

Decision Making/Time Management

Quality/Performance Management

Microsoft Office/HRIS

Work History

Hestia Housing, London United Kingdom - Senior Support Worker - 2012-2014

Implemented and reviewed Person Centered Support plans for six (6) clients using Mental Health Star Recovery model.

Ensured Service User Involvement and Engagement with groups - Day Centres, Cooking Clubs, Volunteer Centres etc

Liaised with Professionals and ensured Service User Involvement. Ensured record keeping and reporting.

Monitored project Budgets implementation & invoicing. Rent reconciliation and arrears payment plan.

Implemented and promoted service standards of the organization through best practice

London Borough of Richmond Upon Thames, United Kingdom

Agency Support Worker 2010-2012

Provided Advice and Support to People with Learning or developmental Disabilities.

Promoted independence - encouraging them do the things they can do for themselves without interference.

Logged daily reports of activities using PSOCC. Monthly/quarterly reports and reconciled Service Users Accounts.

Advocated for Service Users helping them make right choices.

Administered GP Prescribed medication/Ensured health and safety in the work place.

Telnet Nigeria Limited - Information & Communication Technology

Assistant HR Manager - 2006-2008

Human Resource Facilitator for new hires on Document Management and Control Disciplinary Procedures, Bonus and Incentive Schemes.

Achieved performance target of 2 errors per monthly Payroll period for over 200 employees

Marketing Telnet Learning Centre and attracted frequent usage for seminars and workshops.

Liaised with Consultants Carried out salary survey with other Information Communication Technology companies and reported outcome to Management.

Analyzed and summarised appraisal reports for presentation to Management - ensured that comments, scores and reports are in consonance with performance. Adjusted merit increases, promotions, bonuses and pay adjustments stemming from performance outcomes.

Facilitated monthly staff meetings and developed strategies that would positively influence workplace relationships. Conducted exit interviews and reported to Business Unit Heads on outcome.

Education

University of Wales United Kingdom - MBA - Business Administration General - 2010

Kessington College of Business London - Higher Diploma - Business Administration - 2008

Nnamdi Azikiwe University Awka Anambra State Nigeria - B.A. - English and English Literature - 2006

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