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Bethany Haight

ac05ju@r.postjobfree.com **** Hilltop Drive

906-***-**** Loves Park, IL 61111

Professional Profile:

A conscientious, dependable, and efficient professional with proven knowledge of physiology and medical terminology and the ability to accurately interpret, verify, and transcribe dictation. Effective oral and written communication skills along with a strong work ethic and personal discipline provides the foundation to work well independently and as part of a team. An industrious blend of office competencies, knowledge of medical procedures and diagnoses, and technical experience in over 50 specialties provided a solid base for the following highlights:

Set up separate high-speed transcription department with log books and example book, and revised work flow to achieve a total average turn-around transcription time of 24 hours or less at Kishwaukee Community Hospital.

Efficiently transcribed histories, physicals, operative reports, consultations, clinic notes and correspondence for up to 200 medical personnel in over 30 fields of medicine with an average typing speed of 200 lines per hour.

Served as technical expert and main trouble shooter for VDI dictation equipment at Kishwaukee Community Hospital.

Education and Professional Training

Super Scanner Designation, Rockford Health Systems, Rockford, IL

Epic System/Athena/Chart Tracking Training, Rockford Health Systems, Rockford, IL

Abstracting and Scanning Level 1 Class, Rockford Health Systems, Rockford, IL

2010 Word/2010 Excel Training, Loves Park, IL

AA Business/Secretarial, Central Michigan University, Mt. Pleasant, MI

Medical Terminology I and II/General Business/Secretarial Coursework, Baker Junior College, Flint, MI

Professional Competencies

Office and Transcription

Answer and route incoming calls, offering assistance and information, and taking and delivering messages

Schedule appointments according to availability and patient/client needs, rescheduling as needed due to emergencies

Accurately transcribe histories, physicals, official correspondence, clinic notes, and physician and hospital reports

Ensure 24 hour or less turnaround time for all transcription assignments

Transcribe test and procedure results, including EEG, EMG, and NCV

Maintain appropriate confidentiality, complying with HIPAA rules and hospital/clinic regulations

Assemble patient/client charts, maintain orderly documents, and retrieve data, files and documents as needed

Leadership/Management

Hire, train, and supervise up to 8 employees, scheduling to cover 7 days a week on various shifts

Prioritize, assign and monitor workloads, maintaining optimum performance and work efficiency

Trouble-shoot problems, identifying and implementing workable solutions to maintain highest quality possible

Plan and implement special projects including system conversions, new system set-up, and system maintenance, minimizing system down-time

Serve as liaison between department and physicians, executive management, and other hospital/clinic departments and employees

Plan and conduct regular, offering assistance and providing feedback on performance

Inventory and order office supplies, keeping within established budget

Career Profile:

Medical Transcriptionist, North Ohio Heart and Lung/Ohio Medical Group 2015 - 2016

Medical Transcriptionist, Orthopedic and Sports therapy Institute, Belvidere, IL 2013 - 2015

Transcriptionist/Office/Medical Records, Rockford Health Systems, Rockford, IL 2000 - 2012

Medical Transcriptionist/Coordinator, Kishwaukee Hospital, Dekalb, IL 1991 - 1997

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