Customer Service Accounts Payable

Education

Grand Canyon University, Phoenix, Az.

Master’s Degree in Accounting

Walsh College, Troy, MI

B.B.A. in Finance

Experience

9ers Grill, Richmond, TX

June 2017 – Present

Cashier

Greet customers entering and existing store

Take order in person and by phone, check orders for accuracy and give to customer

Receive payment by cash, debit or credit cards

Restock inventory

Perform opening and closing procedures using reports

Balance cash drawers

Accountemps, Flint, MI

April 2017 – May 2017

Clerical

Verified inventory on hand to customer records

Researched documents for accuracy of records

Documented customer records

Made duplicate files for missing files

Genesee County, Flint, MI

February 2017 – April 2017

Seasonal Accounting Clerk

Verified details of transactions, including funds received and total account balances

Coded the general ledger and processed vendor invoice payments

Rectified escalated accounts payable issues from employees and vendors

Performed debit credit and total accounts on computer spreadsheets/databases, using specialized accounting software

Received and recorded cash, checks, and vouchers as well as reconciled records of bank transactions

PFP Services, Houston, TX

May 2016 - October 2016

Sales Agent

Greet customers in a friendly and pleasant manner

Thoroughly explain products to customers

Captured confidential customer information to process insurance policies

Completed temporary policies for customers

Visited businesses to set up credit union accounts and insurance to company workers

Assisted customers in the lobbies of credit unions

United Parcel Service, Stafford, TX

October 2015 - January 2016

Driver

Completed a daily pre-trip inspection checklist before first delivery of the day

Operated motor vehicles in a safe and efficient manner

Selected the most efficient routes in compliance with delivery instructions and fuel policy

Obtained signatures needed to complete and process all paperwork in a timely manner

Handled merchandise in accordance with product handling standards

Genesee County, Flint, MI

December 2002 – May 2015

Accounting Clerk/Sr. Court Clerk/Health Tech.

Verified details of transactions, including funds received and total account balances

Coded the general ledger and processed vendor invoice payments

Deposited third party checks, as well as monthly reserve transfers

Opened and assigned new client accounts

Balance batch summary reports for verification and approval

Rectified escalated accounts payable issues from employees and vendors

Researched and resolved billing and invoice problems

Performed debit credit and total accounts on computer spreadsheets/databases, using specialized accounting software

Received and recorded cash, checks, and vouchers as well as reconciled records of bank transactions

Recorded weight and height measurements for WIC program

Pricked fingers for hemoglobin count for clients

Recorded data in computer to distribute WIC coupons

Checked clients in and out, providing necessary forms

Answered telephone inquiries and made client appointments

Wal-Mart, Flint, MI & Fayetteville, GA

May 2001 – January 2003

Cashier/Customer Service Manager

Greeted customers entering and existing store

Received payment by cash, checks, and credit cards

Checked daily cash accounts

Planned, prioritized and delegated work tasks to ensure proper procedures for cashiers

Handled complex and escalated customer service issues

Directed the daily operations of cashiers

TRC/Southeastern Dialysis Center, Wilmington, NC

June 1999 – February 2001

Receptionist

Operated multi line telephone system

Assisted various departments in copying, filing, mailing and shipping, and faxing.

Scheduled appointments internally and externally for patients

Purchased office supplies and medical equipment

Verified purchase requisitions by comparing items to master list

Prepared purchase orders by verifying price and specifications

Obtained purchased items by submitting orders to suppliers

Monitored orders, verified shipment and authorized payment for purchases

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