Office Assistant

Roma L. Farrar Smith

**** ******** ***** *.*.

Washington, D.C. 20020

***/***-****

****************@*****.***

OBJECTIVE: To contribute to your organization’s success through the use of exceptional administrative skills.

EDUCATION: AIU Intercontinental University - Associates Degree/Business – 2006

EMPLOYMENT

American Federation of State County and Municipal Employees

8/2006 – present - Office Assistant III – Federal Government Affairs Department

Provides office assistance using independent judgment. Prepare travel arrangements for management personnel and other professional staff. Prepare correspondence, reports and other office forms from draft, paying attention to details, proof reading for accuracy and editing when necessary. Prepare and receive confidential documents, using discretion. Prepare routine or simple correspondence from President’s office. Closely track and monitor time-sensitive correspondence. Maintain and prepare simple and complex reports, using Excel and Word programs. Perform multiple tasks using Microsoft Office Suite, and Knowlegis, a Congressional staff directory to perform, complete and meet required deadlines. Produce letters for mass mailings, using mail merge. Create, format, or alter power point presentations. Work with Administrative Assistant and Conference and Travel Services staff by coordinating and following up on details and logistics of current and upcoming travel or events. Prepare materials for training, conferences, and conventions, such as creating binders, producing name tents and name badges, packing supplies and mailing materials to field offices. Provide on-site support during training meetings, conferences, GOTV campaigns, conventions, which may require travel. Set up new filing system and process files that require archiving annually. Handle routine requests for information, screen calls, route calls and take or deliver messages. Proficient in the use of office equipment. Prepare attendance in absence of the Administrative Assistance. May be required to perform other duties as assigned. Knowledge of Doodle Poll, Survey Monkey and GoToMeeting.

American Federation of State County and Municipal Employees

1/2006 to 7/2008 – Research and Collective Bargaining Department

Provide clerical support to professional staff by answering phones, formatting letters and maintaining the departments data base by using Microsoft Access.

American Federation of State County and Municipal Employees

11/2005 to 1/2006 - Office Assistant III – PEOPLE Program (Public Employees Organized to Promote Legislative Equality Department)

As an Office Assistant in the PEOPLE Department I was responsible for providing assistance with independent judgment using Microsoft Office Suite. I prepared travel arrangements and maintained schedules for the Director and other management personnel. I prepared correspondence, reports and other office forms from draft, paying attention to details, proof reading for accuracy and editing. I served as liaison to vendors to order merchandise used as incentives given to those signed up to participate in the PEOPLE/PAC program, and maintained PAC data base to keep accurate records of contributions. I was responsible for maintaining the department budget, reconciled and prepared monthly and annual reports.

American Federation of State County and Municipal Employees

9/2000 to 11/2005 - Office Assistant II – Legislation Department

Assisted the Director at meetings on Capitol Hill with members of the United States Congress. Placed, answered, and directed telephone calls of members of Congress and AFSCME members. Received visitors, received, open and disseminated mail, prioritized mail and handled routine request as necessary. Typed and proofread letters, memos, reports and other documents to be sent to members of Congress, Council and Local Union Offices. Duplicated and circulated documents. Prepared EAF forms for invoiced payment requests. Made hotel and travel arrangements, and confirmed itineraries for management and professional staff. Arranged meetings, conference calls, and maintained daily schedules for the Director, Associate and Assistant Directors as well as other professional personnel. Maintained inventory and ordered office supplies. Prepared materials for training meetings, conferences, and conventions, including binders with printed materials, name tents and name badges. Packed supplies and mailed materials to meetings, conventions or conferences. Provided on-site support at conferences, conventions and training meetings, which required travel.

References: Will be provided upon request.

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