Manager Customer Service

Sandra Schlote

Invoice Office Associate

Fort Lupton, CO 80621

**********@***.*** - 720-***-****

A team leader with 25 years of customer service experience, strong work ethic and personal drive. A self- motivated, dependable, hardworking individual who enjoys bringing service to others. Seeking a position that provides a challenging team environment and opportunities for professional growth. Authorized to work in the US for any employer

WORK EXPERIENCE

Invoice Office Associate

- January 2016 to August 2016

Handled invoices for vendors, made sure everything was correct. Helped and verified merchandise that came in the back doors. Worked with Dept Managers on ordering and verifying orders. I also ordered repairs to equipment. Worked with management to make sure orders were received correctly. LEONARD TRUCKING

• Accounts Payable Unknown period of time.

* Worked the accounts payable for the trucking and also handled the books. Ended when the owner retired in 2000.

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I will give references upon request.

Thank you for your consideration.

Pharmacy Manager

- January 2007 to January 2016

Basic Department Manager Duties as previously stated for other Dept. Manager positions. Also due to pharmacy work I am also HIPPA Certified.

Sporting Goods Department Manager

- March 2005 to January 2007

Basic Department Manager duties as previously stated for other Dept. Manager positions. Dry Grocery Department Manager

- December 2001 to March 2005

Basic Department Manager duties as previously stated for other Dept. Manager positions. Department Manager

Dot Com / Photo Lab - August 2001 to December 2001 Helped with the initial set up of both departments. Then worked helping customers select cell phones and cell phone plans in Dot Com and helped with developing photos in the photo lab. Housewares Department Manager

- March 1996 to June 2001

As manager of the department I took care of stocking product, customer service, performing inventory and hiring and training of the associates within the department. Also have experience working with computers and handheld devices to keep track of product.

Secondary Support Manager

- 1998 to 2001

Helped Management (assistant, Co-managers and Store Manager) handle customer calls, counted deposits in the Cash office. Before store became super center the support manager would also help close down the store at the end of the day.

Upc clerk

UPC Office - June 1993 to March 1996

Handled time cards keying in the time associates in the store worked, helped with ordering merchandise for the store shelves and helped with invoices for the venders. Cashier / Service Desk / Layaway

Wal-Mart - Brighton, CO - June 1991 to June 1993

Worked personally with customers greeting them and helping with buying decisions when needed. Operated cash register in order to manage cash for sold items and for return items when needed. Calculate discounts when needed.

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