Windows Server Active Directory

Sudeesh Krishnan Mobile: +971*********

Dubai, United Arab Emirates, 500119 ****************@**********.***

Professional Profile

Extensive experience in installation, administration and networking in various environments.

Thorough knowledge of Windows 8; Windows 7; Windows 2003 Server; Windows Server 2008 R2; Windows Server 2012, EMC Storage and Backup, VMWare, EMC Data Domain 4200, EMC Networker 8.1.3

Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS, Microsoft SharePoint 2013

Implemented and Managing Microsoft Exchange 2013 Infrastructure

Managing EMC Storage and EMC Networker for Backup

Utilized VB Scripting & SCCM 2012 to package software for application deployment and OS deployment.

Excellent command of running projects employing industry standard project management techniques.

Extensive documentation and training experience.

Successful project and technical team leader and motivator.

Microsoft Servers: Windows 2000 Server; Windows Server 2003; Windows Server 2008; Windows Server 2008 Core; AD 2003; AD DS 2008; Microsoft Exchange 2013

Software: MS Office 2010; WinZip; Symantec Ghost; Remedy 7.0; IT360; DameWare Mini Remote Console; Email (Microsoft Exchange, Lotus Notes Mail, Office 365); SQL, Symantec Vault and many others.

Hardware: Intel, HP Proliant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge, IBM Blade servers and others.

Virtualization: VMware VSphere 6.0 & 6.5

Storage: IBM V3700, DS8450, EMC VNX series, EMC Data domain

Networking: TCP/IP; Routers; Switches; Modems; Hubs and Bridges.

Professional Accomplishments

MCTS Windows Server 2008R2 Active Directory Configuration (70-640).

MCTS Microsoft Exchange 2010 & 2013.

MCTS SCCM 2012 (Microsoft SCCM 2012 Administration & implementation)

Microsoft Windows Deploying Windows Server 2008 (Course 6418).

ITIL (Information Technology Infrastructure Library) Foundation Ver. 3.

VEEAM Certified Engineer (VMCE, Registration No.: 1316288)

MS Project and Project Management Techniques.

Education

Bachelor of Computer Science

March 2005

University of Bharathiyar, India

Professional Experience Summary

Total Experience: 12.1 Years

Company

Project

Positions / Roles

From

To

GBM – Dubai

Commercial Bank International, Dubai Parks & Resorts

Senior Engineer - Wintel & Virtualization Platforms

April 2016

Till date

Wipro Ltd – Dubai, UAE

Zurich Financial services – Dubai

Senior Systems Administrator

May 2014

March 2016

Mashreq Bank & Noor Islamic Bank – Dubai Emirates NBD

Technical Project Lead

March 2013

May 2014

Wipro Ltd – Bangalore, India

ANZ Bank – Bangalore

Technical Lead - Windows server Infra - L3

April 2010

March 2013

Vodafone/July systems

Engineer - Server management L2

March 2006

March 2010

FUTURES Computer Education

FUTURES Computer Education

System Administrator

March 2005

February 2006

Professional Experience

Gulf Business Machines, Dubai

Project: Dubai Parks & Resorts, GBM Cloud (Internal Project)

Role: Senior Windows & Virtualization Administrator

April 2016 to Till Date

Primary Responsibilities

Lead in installation, configuration, and management of Windows infrastructure in both a physical and Virtual environments

Analyze systems’ performance, modifying parameters to improve throughput and effectively utilize system resources

Serves as a lead for Windows environment transitions and implementations

Involved in all AD related tasks, Resolving inter, intra site AD replication, Group Policy and FRS troubleshooting, managing Groups, Trusts, DFS.

Administrating and troubleshooting any issues with Domain Controllers end to end.

Managing DNS, DHCP and WINS servers & troubleshooting any issues raised for the same.

Managing File and print server, troubleshooting any issues related to NTFS, Share permissions.

Peer reviews of new designs, which includes reviewing the design documents and approve the same for implementation.

Windows 2008 R2\2012 Hardware and Performance related issues

Analyzes performance of the server using tool perfmon etc.

Manage Microsoft Could infrastructure.

Implemented and Managing EMC Networker for backup (Data Domain), Configured & managed backups for..

Application Servers (RMAN Script)

Unix/Linux Servers

Database, Windows & Legacy Application Servers

Mail Servers

Implemented and managing Microsoft Exchange 2010 infrastructure – 500+ user mail boxes

Managing the Applications hosted on Citrix Servers, involved in task like disabling, enabling logins, adding removing servers from the servers, publish application on the server

Troubleshooting any performance issues on Terminal Services, Terminal Services Licensing issues.

Managing VCenter Server which includes VMware Clusters, Hosts in the cluster

Perform task like creating VMware cluster, adding Hosts to the cluster, gathering logs for troubleshooting purpose, Adding storage,

Managing Guest hosted in VM Ware, troubleshooting any issues related to performance.

Performing tasks like upgrading CPU, Memory of the guest, Performing VMotion as and when needed

Collects and reviews systems data for capacity and planning purposes.

Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems

Oversees, recommends and implements appropriate level solutions and enhancements to ensure an improvement in systems reliability and performance

Maintains systems security by implementing, configuring and monitoring applications, like Symantec Endpoint Protection

Develops and maintains appropriate system documentation to ensure that documentation is current.

Maintains a library of system-supporting process and procedure documentation

Investigate server problems by reviewing logs, identify their source and determine solutions, test and implement solutions

Maintain network security by managing host security, file permissions, file system integrity, and adding and deleting users

Conduct systems administration tasks, including performance monitoring/tuning, data replication synchronization

Plan, design, maintain and monitor ComPsych’s standards and security for Active Directory structure

Administer Active Directory support – this will include adding/deleting users, creating security groups and distribution lists. Maintaining all aspects of Active Directory security. Maintaining domain policies and new software deployment via Active Directory.

Participate in the on-call schedule to provide emergency support via pager research and participate in applicability of new technology

Utilize project planning practices to focus and manage time, tasks and deliverables

Provide backup to Systems Backup Administrator as needed Responsible for third-level support for all server related issues.

Administered change management related to server upgrades and software installation.

Maintained and supported more than 250 servers for Zurich Financial services ME region.

Managing SCCM (system center configuration Manager) Environment across Zurich Financial services ME Environment Performing task like

1.Planning of Site analyzing the environment & requirement.

2.Configuring SCCM roles based on the requirement.

3.Creating Site and managing the same.

4.Perform task like creating and managing Packages, Collections, Advertisements, OS Deployment etc.

5.Troubleshooting any issues related to client communication, package deployment, Client Installation

Provide escalation support to Help Desk personnel on as needed basis

Preparing the environment for DR activity and Lead the DR drill for the current project.

Technical Environment – Windows Server 2003; Windows Server 2008; VMware Server and EMC Networker Backup, Cloud Systems & Data Domain.

Wipro Ltd. Dubai

Project: Mashreq Bank, Noor Islamic Bank, Emirates NBD, Zurich Insurance ME

Technical Lead

March 2013 to April 2016

Job Description:

Leads the implementation of IT infrastructure business directives on an enterprise level. Analyzes IT industry trends making recommendations regarding the relative impact to current and future enterprise infrastructure needs. Interfaces with IT Directors, business unit leaders and other IT functional area management to determine infrastructure support needs and solutions for improving service capacity, efficiency and effectiveness.

Responsibilities:

Technically lead & Manage Windows/Storage/Backup/SCCM/Network Monitoring Environment across Zurich Financial services ME.

Manages the implementation of infrastructure strategy, architecture, service delivery standards and procedures for the enterprise.

Infrastructure technology and systems and best practices (e.g., ITIL) as related to the needs of the business. Manages metrics, key performance indicators and service level agreements driving the performance and improvement of IT service delivery

Manages the IT service delivery of infrastructure services including servers, networks, storage, e-mail, and other shared technology platforms across the enterprise

Provides an issue escalation path to resolve vendor performance disputes. Acts as the primary contact for all incident management with multiple internal and external providers

Infrastructure design and administration, data center operations, database administration, and systems programming and administration.

Keen understanding of datacenter and server technologies, capacity planning, infrastructure methodologies and processes. Excellent oral and written communication skills are required.

Reviews SLAs and SLA changes for adherence to customer needs and that they benchmark to industry best practices

Wipro Ltd.

Project: ANZ Bank - Bangalore, India

Technical Team Lead – Windows server Management L2

April 2006 to March 2012

Installed, configured, and provide troubleshooting for Server 2003 & 2008 R2.

Migrated Windows Server 2003 from test environment to the production environment.

Created the Forest Root domain, and a Child domain in a production environment.

Installed and configured an Active Directory Domain Controller.

Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.

Performed authoritative and non-authoritative restore operations.

Configured automatic updates for network clients by using Group Policy.

Designed, planned and implemented Group Policy, delegation strategies and OU structure.

Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching.

Participated in project planning, deployment logistics and client profiling/needs analyst.

Team Leader for Windows 2000 Sever to Windows Server 2003.

Prepared the environment for deployment of Windows Server 2003.

Designed, planned and implemented Group Policy, delegation strategies and OU structure.

Performed day-to-day administration functions, backup and restoration, file server maintenance.

personal details

Name : Sudeesh Krishnan

Date of Birth : 17th Feb 1984

Sex : Male

Marital Status : Married

Passport No. : M4465159

Emirates ID : 784-1-984-***-****-2

Driving License (UAE) : 3456685

Visa status : Valid till 17th May 2018

Nationality : Indian

Current address : Flat # 408

New Shaun Madinah Building, Opposite Al Mahata Park Entrance

Al Qasmiaha - Sharjah - UAE

Language Known : English, Malayalam, Hindi, Kannada.

I hereby declare that the details given above are true to the best of my knowledge and belief.

Place: Dubai, UAE

Date: 07-03-2017 Sudeesh Krishnan

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