Administrative Assistant

AMY S. FEATH

**** **** *****, ****, ** *****

216-***-**** *********@*****.***

OBJECTIVE

Administrative position with focus on excellent client relations and customer service. SUMMARY OF QUALIFICATIONS

A self-motivated and organized professional skilled in orchestrating tasks and details to achieve goals in a timely manner.

A clear communicator and dedicated team player, committed to providing high-quality support to all organizational levels.

A constant advocate for providing the best quality of service to clients as well as associates. EMPLOYMENT

November 2016 - March 2017 Regional Health Services, Inc. Erie, PA

Credentialing Assistant

Assisted main office with obtaining verifications for new providers. Maintained in direct contact with new providers to assist with credentialing and application process.

Enrolled new and current providers in NY health insurances, such as Independent Health and NY Medicaid.

July 2014 - January 2017 University Case Medical Center Cleveland, OH

Doctor’s Secretary 2

Supported the division chief.

Process reimbursements.

Schedule physician candidates’ visits and lunch/dinner meetings. Provided phone and clinical coverage for the other secretaries. Scheduled procedures and appointments for patients. Assisted with arranging home health care and oxygen appointments for patients. Assisted with completing insurance inquiries and medical records requests. Transcribed pulmonary function tests.

Scheduled conferences for faculty.

Made travel arrangements for physician candidates as well as faculty. October 2012 - July 2014 Wal-Mart

Brooklyn, OH

Produce Sales Associate

Process claims and donations in timely manner.

Perform daily inventory counts for order processing. Ensure that all product is on the sales floor.

Sanitize workspace as well as the sales floor.

Make daily price changes.

November 2000 - June 2012 University Case Medical Center Cleveland, OH

Doctor’s Secretary

Prepare all charts and records for upcoming appointments. Schedule all patient appointments as needed. Enter daily charges for billing and process charge tickets.

Handle mail for physicians.

Scan records into the electronic medical record system. Type documents and letters for physicians.

Process record requests.

Obtain outside records for upcoming appointments.

Provide coverage for other secretaries.

EDUCATION

January 2000 - September 2000

Cleveland Institute of Dental & Medical Assistants, Inc. Medical Secretary

Externship completed at University Hospitals of Cleveland. REFERENCES

Provided upon request.

Contact this candidate