Construction management, customer service
Resume:
BLAKE INGRAM JR.
***********@*****.***
PROFESSIONAL EXPERIENCE
Allstate Insurance Company Malvern, PA (March 2010 – December 2016)
Field Property Claims Adjuster:
Successfully negotiated and settled an average of 12-15 first party residential claims per week.
Delivered exceptional customer service by using advanced knowledge of current construction methods and costs, the ability to write clear and detailed estimates, the use of industry estimating best practices, and my many years of expertise in the preparation of dwelling and commercial building valuations.
Demonstrated expert proficiency in writing structural damage reports utilizing Xactimate estimating software.
Strong working knowledge of insurance contracts, industry trends, legal requirements and regulations, as well as general claim handling guidelines. Excellent verbal and written communication skills with an outstanding ability to make timely and appropriate decisions.
Skilled communicator on policy provisions, legal requirements and insurance regulations.
R-5 Development Co. L.P. Philadelphia, PA (June 2005, December 2009)
Co-Founder and Owner:
Purchased and developed a 50,000 sq. ft. industrial building into 30 luxury condominium units with a finished value of over $7,500,000.
Managed the construction and renovation process while meeting project deadlines despite material delays and unexpected zoning and permit requirements.
Successfully developed and implemented a corrective plan of action to change R-5 Development’s business model from real estate sales to a leasing model in order to generate revenue during the collapse of the real estate market in 2008.
Scheduled, supervised, and managed HVAC mechanics, electricians, and plumbing subcontractors while meeting timeline and budget restrictions.
Led a staff of 25 skilled tradesmen and improved worksite performance as the main source of information for staff through daily on-site contact in a quick, professional, and considerate manner.
Terrace Street Development Inc. Philadelphia, PA (June 2003 - May 2005)
Co-Founder and Owner:
Developed a 12,000 square foot church building into 8 luxury residential condominiums.
Reduced material and supply costs by forming valuable vendor contacts with local suppliers.
Reviewed architectural plans including mechanical, electrical, and plumbing designs to clarify building code regulations and to enforce proper construction techniques.
Scheduled client meetings, explained design concerns with cost-effective options; planned, estimated, and managed the projects from commencement to completion.
Sunbolt Inc. Palmyra, NJ (May 1999 - May 2003)
Carpenter/Site Supervisor:
Performed mechanical tasks such as framing, drywall, finish carpentry, roofing, and installation of windows and doors while maintaining inventories of materials and labor costs.
Hands-on experience installing residential roofing applications including slate, shingles, and modified bituminous membrane flat roofs.
EDUCATION
Saint Joseph’s University Philadelphia, PA (May 2000)
Bachelor of Arts
Overall GPA: 3.5
COMPUTER SKILLS
Expert user of Xactimate, Windows Access, Excel, Outlook, and Word.
REFERENCES
Available upon request.
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