Manager, Sales Representative, Dispatcher, Supervisor
Resume:
Nikki Hardin
*** *** *** ***** ********, MS *****
******@*****.***
Objective:
To become part of a thriving business offering growth opportunities where I can use the education and skills gathered through my college career and previous employment experiences.
To improve the lives of others, as well as myself and my daughter, by using my advanced education and several years of on-hands experience.
Summary of Qualifications:
Skilled in handling the public with professionalism for the past 8 years
Thrive in a competitive and challenging work environment
Obtain great organizational, communication and problem-solving skills
Highly motivated, enthusiastic, and a fast learner
Knowledgeable about computer programs such as Microsoft Word, PowerPoint, and Excel. Previously used programs such as RealPage for apartment leasing and management purposes, and RBS for charter bus sales/transportation duties
Work Experience:
Transportation Dispatcher: Coach Ride, LLC dba ACR Coach, June 2014-June 2017
Schedule charter buses and drivers to maximize the numbers of trips the company can book
Check mileage for trips to verify that all trips follow the regulations in place by the MS Department of Transportation
Work closely with the transportation department for the MS Army National Guard to provide buses for monthly, scheduled drill weekends, flights out of the state, and any other transportation needs any Mississippi units might have
Reserve Budget and U-Haul luggage trucks for MS Army National Guard units when needed.
Map routes for drivers to make sure they follow all regulations set by MDOT and DOT
Book hotels for drivers and confirm that all reservations are complete before scheduled trips.
Provide maps, routes, etc for drivers before they depart for a shop
Help deal with mechanic bus issues when on call by contacting road-side service
Input itineraries and verify that all times, addresses, etc are correct for the drivers
Compile Excel documents keeping track of monthly expenses for hotels, gas used for company cars, Budget Truck rentals, driver fuel cards, etc
Supervise the cleaning crew and schedule them when needed for bus cleaning
Sales Representative: Coach Ride, LLC dba ACR Coach, June 2013-June 2014
Perform duties required of an administrative assistance such as answering the phones, taking messages, filing paperwork, maintaining files for employees and drivers, etc
Prepare quotes for clients that have contacted the office which included calculating mileage for destinations, entering the itinerary and checking to make sure that it falls within the legal Hours of Service for drivers, helping to find the best hotels, answering any questions that clients may have, etc
Confirming charters for clients, emailing invoices, posting payments and helping with bank deposits
Assistant Property Manager: Lakeside Student Living, June 2011-November 2012
Collect and post rental payments from residents
File evictions on delinquent residents and attend court proceedings when needed
Handle collection accounts of previous, delinquent residents
Accommodate apartments for over 500 residents
Inspect apartments for maintenance or remodeling purposes
Develop working relationships with residents and their parents while providing safe living arrangements
Schedule all community assistants and student works
Supervise community assistants and student workers to make sure that all daily tasks are accomplished and all monthly leasing goals are met
Promote the property towards prospective residents by attending housing fairs at MSU and EMCC and help with resident retention through monthly resident events
Leasing Manager: Lakeside Student Living, July 2010-June 2011
Open the office and model apartment at the start of every business day
Answer phones, take messages, file paperwork, and maintain resident files
Prepare and process leasing paperwork by running background and credit checks on residents, processing guarantor forms for parents/guardians, and typing leases
Tour the property with prospective residents and/or their families
Audit leasing files and help with the move out process at the end of lease term
Promotional Planner/Community Asst: College Station/The Polos, May-December 2007
Designed flyers for resident rent reminders, resident events, holidays, etc
Answer phones, take messages, help with the filing of resident paperwork, etc
Designed flyers for marketing events on MS State campus such as the housing fairs, move in day, etc
Tour the property with prospective residents and/or their parents
Education:
Bachelors of Arts in Psychology: Mississippi State University, 2009
High School Diploma: Winona High School, 2005
Certifications:
Notary Public, Commission ends in March 2018
Certified DOT Supervisor Reasonable Suspicion (In accordance with 49 CFR, Part 382.603)
References:
1.Diana Bean, previous Regional Manager with Tonti Properties, 214-***-****
2.Ashley Doubleday, former co-worker at College Station, 662-***-****
3.Ebony Bolling, former co-worker at Lakeside Student Living, current Community Manager at Trinity Property Consultants, 601-***-****
4.Dallas Mills, previous mechanic for ACR Coach, owner of Mills Construction, 662-***-****
5.Michael Conner, MotorCoach Operator for ACR Coach, 662-***-****
6.Glenn Schmidt, former Operations Manager for ACR Coach, 662-***-****
7.Audrey Sivils, Transportation Assistant for MS Army National Guard, 601-***-****
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