Troy E. Hawkins
*** ****** *****, ****** ************* 02171 610-***-****
************@*******.*** www.linkedin.com/in/troy-e-hawkins
Summary
A results-driven and forward-thinking senior facilities and energy project manager, with a proven track record of accomplishment in portfolio facilitation, laboratory set up and support, cGMP, sustainable procedures, policy, capital project forecasting, maintenance management, SLA and KPI development, global project and program management, EHS compliance, budget reporting, facility management, and team leadership. Recognized for excellent interpersonal communication skills, resulting in highly-effective global initiative management, client relationships, facility management teams, EHS and engineering interactions. Perpetually committed to exceeding expectations, leading innovation in Iot, and driving cultural change.
Incident Commander Emergency Services Energy Conservation
Union Staff Relations Capital Forecasting and Budgeting
Key Accomplishments
Oversaw portfolio energy and sustainability program in Merck laboratories across the Americas, totaling over 16,800,000 square feet to exceed KPI expectations rating from 2008 to 2016, realizing energy savings of $1,200,000 per year.
Managed facilities operations at global pharmaceutical manufacturing plant to meet client requirements and exceed levels of expectations.
Led global laboratory facility optimization project to achieve energy savings of $7,000,000 per year.
Merck EHS President’s Award, 2012: Developed cross-functional project team, working effectively with all stakeholders to justify update and implementation of new EHS ventilation standard.
Merck EHS President’s Award, 2011: Developed and implemented recycling program consisting of single-stream recycling, composting, confidential document destruction, and education of facility occupants.
Merck Divisional Chairman’s Award, Environmental Achievement, 2009: Coordinated achievement of Merck’s energy and water-reduction efforts toward 2008 corporate energy and water goals.
Merck Sigma Team Award, High-Performance Organization, 2008: Played key role on Laboratory Fume Hood Sash Management Team.
Experience
JONES LANG LASALLE, MERCK ACCOUNT Boston, Massachusetts
Portfolio Energy and Sustainability Manager Merck Account 2012-2017
Oversaw Merck research portfolio Energy and Sustainability program across the Americas totaling 16,800,000 square feet to exceed KPI expectations rating from 2008 to 2016. Managed portfolio through client partnerships, energy budget forecasting, engagement of site energy and sustainability teams, partnering with Merck Energy COE, EHS, engineering and Stakeholders. Continually expanded and optimized sustainability initiatives, consisting of single-stream recycling, composting, centralized trash centers, and trash can-free zones to achieve Merck’s publicly-communicated goals.
Spearheaded continued global implementation of laboratory optimization best practices and partnered with global engineering service on updates to engineering guidelines. Drove the introduction of the Iot to the JLL Life Sciences vertical.
Met and exceeded annual KPI targets to ten out of ten KPI points, yielding $1,200,000 per year in energy savings. Annual performance metrics consisted of year-over-year energy savings, trash diversion from landfill, and Energy Star certifications.
Facility Manager 2015-2016
Led cGMP Facilities Operations at Merck & Co. Inc. Pharmaceutical Manufacturing Plant including management of maintenance, partner suppliers, contractors, training, SLA scorecard, expense and capital budget forecasting. Ensured site team was fully engaged in driving compliance, all audit preparedness for internal EHS and external regulatory inspection agencies.
Managed facility to zero environmental and zero recordable incidents.
Led cGMP services of site to meet and exceed levels of expectations.
Developed, maintained, and monitored operating budgets. Utilized the Computerized Maintenance Management System (CMMS)
Partnered with Safety and Environmental.
Managed third party contractor relationships.
Administered security system access controls and CCTV.
Inventory control
Preventive maintenance prioritization
Managed and coordinated capital projects and annual shutdowns
All necessary GMP documentation was developed and maintained.
Program Manager, Performance Management and Energy and Sustainability 2008-2012
Developed and managed SLAs and KPIs to comply with master service-level agreement during account start-up. Addressed areas during start-up including call center, janitorial, facility management, site engineering, energy and sustainability. Developed dashboards for KPI tracking, finance reporting, safety, maintenance and call center metrics for stakeholder review.
Directed central services (IT, 360 facility system owner and call center resources) and energy and sustainability teams (15 plant sites).
Developed and managed high-performing teams to exceed expectations on year-end KPIs by clearly defining roles, deliverables, processes, and expectations.
MERCK & CO., INC.
Global Team Leader, Research Facility Optimization 2007-2010
Developed and managed overall Merck R&D laboratory project plan, communications, metric reporting, governance, change control and resource allocations to achieve energy saving targets. Oversaw major work streams in the research and development facilities, including sash management, laboratory ventilation reductions to current standard, variances to ventilation reductions, vivaria ventilation reductions, infrastructure, best practices, and development of innovative control strategies to reduce capital requirements and collaboration with NFPA, ANSI, and Labs 21.
Managed and developed project from inception, using DMAIC Six Sigma project management methodologies.
Achieved energy savings of $7,000,000 per year through laboratory facility optimization project.
Partnered with EHS to develop and justify new ventilation rates in labs and the vivarium.
Senior Facility Engineer 2004-2008
Oversaw commissioning of laboratories, air handlers, chillers, steam system, support equipment and vivarium major systems on behalf of Merck for the Boston facility construction team. Set business priorities with O&M personnel to maintain industrial utilities in a high state of availability. Created all site security policies and procedures. Managed $5,000,000 budget, consisting of energy, security, utilities, and operations.
Served as system owner and administrator of all automation systems, including security, Siemens BAS, and fire-protection systems.
Acted as core member of security sourcing team, consolidating all North and South American security services under one provider.
Performed as site incident commander and owner of disaster recovery plan.
Acted as site energy conservation leader and liaison to Merck Energy CoE.
Managed and coordinated all facility shutdowns for upgrades and repairs
Worked closely with all facilities staff, Global Engineering Services, Site Stakeholders and Global Safety and Environmental.
Cultivated, fostered, and maintained public and private community relationships.
Reduced Boston facility’s energy intensity by 71% in 2006 from 2004 baseline.
Additional Experience
Security Systems Analyst and Command Center Engineer, 1998-2004. Monitored, maintained, installed, and programmed CCTV, Infinity, and Continuum access control systems. Oversaw security systems technicians. Mentored and developed security personnel performance grids and EDPs. Ensured resolution of utility and fire alarm repairs. Dispatched HAZMAT, fire, and EMS personnel as needed. Coordinated plant recovery after major utility failures. Drafted incident reports for review by safety committee. Established first field utility systems training program for command center personnel.
Utility Supervisor, 1995-1998. Led organized labor consisting of mechanics, technicians, stationary engineers, system operators and maintenance. Maintained all industrial utility systems, operations, organization, safety, and maintenance in a high state of availability. Oversaw overall operations, economics, conservation, availability, and regulations. Initiated system maintenance program to yield $250,000 per year in energy savings.
Education
RUTGERS UNIVERSITY, New Brunswick, New Jersey
B.S., Mechanical Engineering, 1995
B.A., Economics, 1995
Certification
Six Sigma Black Belt Training
Certified Energy Manager - AEE License 17530