Suprova Ferdousi
Cell: 929-***-****
E-mail: ********@*******.***
SUMMARY OF QUALIFICATIONS
• 5+ years of administrative, human resource and clerical work in a dynamic environ- ment.
• Conflict Resolution: ability to manage staff and office issues by exercising tact and good sense.
• Effective Communicator: able to synthesize and deliver information to diverse audi- ence.
• Demonstrate strong leadership: able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
• Posses excellent verbal and written skills.
• Goal and Mission oriented: accomplish results with teams or individual tasks.
• Committed to excellence: demonstrating hands-on administrative and operational experience.
EMPLOYMENT
BuyerXpo Inc. 08/2009 to Present New York, NY
Assistant Manager
• Research monthly on new Web development tools and procedures through Linux/ WordPress.
• Maintain ongoing client communications and ensured optimal service on a daily basis.
• Work extensively 3 days weekly with CEO, web designers and engineers to achieve a functioning website.
• Managed Press Release Kits, handled social media sites as such facebook, twitter.
• Proficient in QTP/UFT software with knowledge of manual testing. Office of Chief of Department, NYPD 06/2016 to 12/2016 New York, NY Internship
• Performed administrative duties including precisely writing endorsements and com- pleting transmittal sheets on average 4 times daily.
• Periodically updated the office index to maintain current information of officers’ documents.
• Performed background checks on applicants for potential hire.
• Assembled and gathered Comp Stat documents once a week to be viewed in official meetings.
Supreme Court, Criminal Term 06/2015 to 08/2015 Jamaica, NY Internship
• Accommodate court clerks and performed calendar duties on a weekly basis.
• Proficient in GRM data management to store information electronically.
• Updated 3 cases daily and analyzed case problems with the guidance of criminal prosecutors.
• Researched, drafted, edited, and revised legal opinion publications.
• Drafted various court documents, invoices, and enclosures at attorneys’ request. Supreme Court, Civil Term 06/2014 to 08/2014 Jamaica, NY Internship
• Foreclosure department assistant to court clerks.
• Store foreclosure cases in proper files with the clerks’ input daily.
• Organized conferences once a week for referees and gathered appropriate case ma- terials for discussions.
• Proficient utilizing NYCourts and internal data entry.
• Created foreclosure documents along with mailing them to the correct recipient. Empire State Development Corp 06/2012 to 08/2012 New York, NY Internship
• Performed administrative duties such as emailing clients and mailing letters.
• Answered 15+ calls, used the telephone to multi-line calls.
• Assisted 3 supervisors with administrative tasks including database entries on a weekly basis.
• Aided in marketing projects by organizing conferences and meetings monthly.
• Prioritized work flow and supported human resource supervisors. EDUCATION
John Jay College of Criminal Justice, 2016 New York, NY B.A: International Criminal Justice
Minor: Public Administration
GPA: 3.8
William Cullen Bryant HS, 2012 Long Island City, NY Regents Diploma
SKILLS
• Working knowledge of data entry systems, GRM software, and standard office equipment.
• Proficient in MS Word, Excel, and Outlook.
• Able to operate Apple devices such as MAC, iPhone, iPad LANGUAGES
Fluent in English, Bengali and Hindi
REFERENCES
LT. Wanda Julien NYPD- Lieutenant 646-***-****
Dominick Ventiere Foreclosure Court Clerk 718-***-**** Phyllis Hall NYPD- Staff Analyst 646-***-****
Ruth Parris ESD- Human Resource 212-***-****