Human Resources Management
Resume:
Jameika Ward
Arlington, TN **002
******@*****.***
Dear Madam or Sir,
I am a highly skilled Human Resources professional with a cross-functional background in business administration and operational strategies seeking a position in Human Resources. I am accustomed to fast-paced environments where deadlines are a priority and managing multiple jobs is the norm. I enjoy challenges and will work hard to achieve your objectives.
As Director of Human Resources, my duties encompass building and maintaining relationships, providing practical guidance and management on the overall provision of Human Resources services, policies, and programs for the entire company.
In addition to my work experience, I have excellent interpersonal, written, and verbal skills. I believe that I can be a key player on your team who will display a great deal of loyalty, respect, and confidence, and I would like the chance to prove it to you.
I appreciate you for taking the time to review my credentials and experience. Again, thank you for your consideration and I hope to speak with you soon.
Best regards,
Jameika Ward
Jameika Ward
Encl: Resume
Jameika Ward
4684 Brunswick Rd. ● Arlington, TN 38002
******@*****.*** ● 901-***-****
Work Experience
Director, Human Resources
Christ Community Health Services, Memphis, TN (May2016 to Present)
Develop and direct Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
Reviews, guides, and approves management recommendations for employment terminations.
Establishes the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
Monitors all pay practices and systems for effectiveness and cost containment.
With the assistance of the CFO, obtains cost effective, employee serving benefits; monitors national benefits environment for options and cost savings.
Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
Directs the preparation of information requested or required for compliance with laws. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies.
Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
Manages employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.
Identifies and monitors the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction.
Leads a process of organization development that plans, communicates, and integrates the results of strategic planning throughout the organization.
Keeps the CEO and the executive team informed of significant problems that jeopardize the achievement of company goals and those that are not being addressed adequately at the line management level.
Leads the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.
Establishes an in-house employee training system that addresses company training needs including training needs assessment, new employee orientation and onboarding, management development, cross-training, and the measurement of training impact.
Leads the development of department goals, objectives, and systems.
Establishes departmental measurements that support the accomplishment of the company's strategic goals.
Human Resources Business Partner
Regional One Health, Memphis, TN (April 2013 to April 2016)
Provide strategic HR guidance for assigned client groups to ensure effective planning and implementation of key initiatives that affect the workforce.
Provide routine consultation to managers on employee relations issues of low to high complexity.
Conduct fair and unbiased internal investigations and resolutions of labor related issues.
Assist management with assessment of performance improvement needs and the development of associated action plans.
Identify and consult leadership team on process improvements.
Assist leadership in communicating Regional One Health’s vision and strategy to all employees to ensure continuous improvement and effective policy deployment.
Monitor departmental turnover trends, seeking opportunities and strategies to improve retention of key performers.
Analyze information and trends from various sources such as exit interviews, feedback from employees, etc. and make recommendations for improvements.
Functions as an active participant in the assigned unit’s management team.
Process unemployment claims and represent the organization in unemployment hearings.
Represent the organization in bargaining unit/ non-bargaining unit grievance hearings with external hearing officers.
Demonstrate conflict resolution through mediation and coaching skills.
Respond to EEOC charges
Contribute to all employee engagement initiatives.
Human Resources Generalist
UT Medical Group, Memphis, TN (March 2008 to April 2013)
Investigate a variety of employee relations issues including harassment, discrimination, and employee disputes, to ensure that effective, legally compliant resolutions are made in a timely manner and within organizational guidelines.
Managed projects and participated in meetings involving a range of issues including personnel actions, regulatory requirements, actions involving outside agencies, and inter-department needs, for the purpose of developing recommendations and supporting other staff.
Investigated an incident involving workplace violence and co-authored a new workplace violence policy as a result.
Earned a stellar reputation for conducting fair and unbiased internal investigations and resolutions of labor related issues.
Serve as project manager, coach, and mentor for the performance management process organization-wide.
Maintain continuous alignment of performance management system with strategic business objectives, and make recommendations to modify the system to enhance effectiveness.
Serve as backup for the compensation analyst; analyze compensation market data and assist with compensation strategy.
Prepare HR Metrics reports by collecting and analyzing salary, turnover, and employment data from the HRIS system.
Independently interviewed all applicants in pre-screening process and reviewed recruitment paperwork for completeness and accuracy including job announcements, interview questions, and record sheets.
Created interview guidelines in order to facilitate consistent hiring practices.
Composed selection recommendations of final candidates, prepared offers, and discussed salary and benefits.
Corresponded with departments regarding job openings, employment strategy, and applicant selection.
Leader Recruiter Assistant
Methodist Healthcare, Memphis, TN (February 2004 - April 2006)
Coordinated all functions of employment including recruitment for assigned hospital departments.
Coordinated long distance travel and itinerary for leaders and visitors.
Evaluated applicants’ qualifications, references, suitability and competencies thoroughly and in a timely manner.
Recruited applicants and conducted interviews; made offers and discussed salary and benefits with candidates.
Secured meeting and conference rooms with catering for all events.
Developed informational reports of system vacancies for position control purposes.
Education
Walden University, Minneapolis, Minnesota
Masters of Science, Mental Health Counseling, 2012
Christian Brothers University, Memphis, Tennessee
Bachelors of Science, Business Administration, 2004
Organization & Community Involvement
Society of Human Resource Management (SHRM) member
West Tennessee Society of Human Resource Administration (WTSHHRA) President 2012
National Association of Health Services Executives (NAHSE) member
Computer Skills
Proficient in MS Word, MS Excel, MS PowerPoint, MS Publisher, ADP/ReportSmith, Meditech, Valco, McKesson Human Capital Management, Paylocity, ApplicantStack, PayScale
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