Human Resource Manager
Resume:
Ndidi Anako-Nwokonta, MA
**** ***** **** ***** **********, SC, 29418 **********@*****.*** 203-***-****
PROFILE SUMMARY
Dedicated and result-oriented professional with management, human resource and strong problem solving skills acquired through ten years in a variety of areas. Seven years as a manager, involved in cost reduction and lean practices. Four years as the lead recruiter for a health care company, bringing in top talent and organizing training activities.
Led in the hiring and restructuring of multiple Departments
Developed and implemented facility policy and procedures
RELEVANT SKILLS
Bilingual
Proficient with MS Office Word, Excel, PowerPoint, Outlook, Point click care, Paradigma, Matrix and ADL
Team Player
Able to lead in training and orientation of new hires
Ability to complete a reference check
Employment history verification
Efficient in written and verbal Communication
Effective with project development and management
Recruiting and Retention of staff
Records management
Experienced in sales and marketing
HUMAN RESOURNCE SKILLS
Showcased capacity to source, screen and select candidates utilizing social networking services for recruiting.
Reorganized multiple training programs for work expectation and objectives, which increased efficiency
Responsible for recruitment, orientation and training programs
Implemented federal and state polices within the facility
Completed yearly employee reviews
Assisted with any grievance process made against employees
Counseled supervisors and managers on progressive discipline
Conducted training for employees, supervisors and managers
Ran monthly report for management: QA
Provided excellent customer service skills
Assisted HR director in job fair set up for recruitments
Worked closely with HR director to come up with active ways to hire and retain employees
Responsible for new hire orientation process, by preparing new hire and orientation materials
Investigated client / staff complaints, and assisted in the resolution process
Lead in recruiting and hiring process for the various departments
Assisted clients in obtaining benefits
MANAGENMENT SKILLS
Managed and evaluated staff within the Department for a 240 skilled bed facility, operating 24 hours a day.
Reviewed department policies and procedure annually and participated in making recommended changes.
Developed comprehensive care plan that addressed client needs, which included a written assessment on clients who reported any form of abuse, neglect and suicide
Streamlined effective methods for in –service training programs for the staff
Enhanced client attitude by designing a new program for community day services, where clients interacted in outreach programs
EDUCATION
Southern Connecticut State University, New Haven, CT, USA - M.A. in Psychology
May 2009 –Dean’s list
Southern Connecticut State University, New Haven, CT, USA – B.A. in Psychology
May 2006 –Dean’s list
PHR Certification (In Progress)
AFFILIATIONS/ CERTIFICATIONS
Tri County Human Resource Management Association Member
Supervisory Role
Challenging Behaviors in the Work Place
CPR Certified
Credentialed by the State of Connecticut as a children service provider
WORK EXPERIENCE
Social Service / HR Assistant, Oakbrook Health Care (Summerville, SC) - August 2015 to present
Director / Manager, Bridgeport Manor Health Care (Bridgeport CT) - November- 2007 to June 2015
Recruiting Supervisor/Consultant, Bridgeport Manor Health Care (Bridgeport CT) - January 2010 to June 2015
Social Service Director, Village Green of Wallingford Healthcare (Wallingford CT) - April 2014 to June 2015
Visitation Team Leader, Piggyback Rides LLC (Hamden CT) - April 2013 to December 2014
Residential Advisor/Recreational Specialist, Job Corp (New Haven CT) - June 2004 to July 2015
Social Service, Bridgeport Manor Health Care (Bridgeport CT) - November 2007 to June 2009
Case Manager, Continuum of Care Residential Care (New Haven CT) - October 2006 to November 2007
References Upon Request
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