Ndidi Anako-Nwokonta, MA

**** ***** **** ***** **********, SC, 29418 ac04x5@r.postjobfree.com 203-***-****

PROFILE SUMMARY

Dedicated and result-oriented professional with management, human resource and strong problem solving skills acquired through ten years in a variety of areas. Seven years as a manager, involved in cost reduction and lean practices. Four years as the lead recruiter for a health care company, bringing in top talent and organizing training activities.

Led in the hiring and restructuring of multiple Departments

Developed and implemented facility policy and procedures

RELEVANT SKILLS

Bilingual

Proficient with MS Office Word, Excel, PowerPoint, Outlook, Point click care, Paradigma, Matrix and ADL

Team Player

Able to lead in training and orientation of new hires

Ability to complete a reference check

Employment history verification

Efficient in written and verbal Communication

Effective with project development and management

Recruiting and Retention of staff

Records management

Experienced in sales and marketing

HUMAN RESOURNCE SKILLS

Showcased capacity to source, screen and select candidates utilizing social networking services for recruiting.

Reorganized multiple training programs for work expectation and objectives, which increased efficiency

Responsible for recruitment, orientation and training programs

Implemented federal and state polices within the facility

Completed yearly employee reviews

Assisted with any grievance process made against employees

Counseled supervisors and managers on progressive discipline

Conducted training for employees, supervisors and managers

Ran monthly report for management: QA

Provided excellent customer service skills

Assisted HR director in job fair set up for recruitments

Worked closely with HR director to come up with active ways to hire and retain employees

Responsible for new hire orientation process, by preparing new hire and orientation materials

Investigated client / staff complaints, and assisted in the resolution process

Lead in recruiting and hiring process for the various departments

Assisted clients in obtaining benefits

MANAGENMENT SKILLS

Managed and evaluated staff within the Department for a 240 skilled bed facility, operating 24 hours a day.

Reviewed department policies and procedure annually and participated in making recommended changes.

Developed comprehensive care plan that addressed client needs, which included a written assessment on clients who reported any form of abuse, neglect and suicide

Streamlined effective methods for in –service training programs for the staff

Enhanced client attitude by designing a new program for community day services, where clients interacted in outreach programs

EDUCATION

Southern Connecticut State University, New Haven, CT, USA - M.A. in Psychology

May 2009 –Dean’s list

Southern Connecticut State University, New Haven, CT, USA – B.A. in Psychology

May 2006 –Dean’s list

PHR Certification (In Progress)

AFFILIATIONS/ CERTIFICATIONS

Tri County Human Resource Management Association Member

Supervisory Role

Challenging Behaviors in the Work Place

CPR Certified

Credentialed by the State of Connecticut as a children service provider

WORK EXPERIENCE

Social Service / HR Assistant, Oakbrook Health Care (Summerville, SC) - August 2015 to present

Director / Manager, Bridgeport Manor Health Care (Bridgeport CT) - November- 2007 to June 2015

Recruiting Supervisor/Consultant, Bridgeport Manor Health Care (Bridgeport CT) - January 2010 to June 2015

Social Service Director, Village Green of Wallingford Healthcare (Wallingford CT) - April 2014 to June 2015

Visitation Team Leader, Piggyback Rides LLC (Hamden CT) - April 2013 to December 2014

Residential Advisor/Recreational Specialist, Job Corp (New Haven CT) - June 2004 to July 2015

Social Service, Bridgeport Manor Health Care (Bridgeport CT) - November 2007 to June 2009

Case Manager, Continuum of Care Residential Care (New Haven CT) - October 2006 to November 2007

References Upon Request

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