VIVIAN KALLAS

*** ******** ***** • Gurnee, IL ***31 • ac04re@r.postjobfree.com • 847-***-****

SUMMARY OF QUALIFICATIONS

Results oriented professional with strong organizational skills and broad based experience in positions with increasing responsibility. Proficient in customer relations, office management, research, information retrieval, international protocol and convention/meeting planning. Vast experience in vendor/client negotiations and project/budget tracking. Excellent verbal, written and interpersonal communication skills with strong knowledge of medical terminology. Adept in finding lost revenue and effective at focusing resources towards key objective(s). Extensive knowledge of healthcare industry, ranging from pharmaceuticals to medical assisting. Bilingual in Greek.

PROFESSIONAL EXPERIENCE

Various Temp Agencies 2015-Present

Documentation Coordinator – Option Care, Vernon Hills, IL: Organize documentation in advance of claim preparation; notify reimbursement of missing documentation; monitor unbilled for missing documentation. Track documentation for completion by patient/physician, verify for accuracy and completeness once returned. Monitor unbilled for tickets that are missing documentation and expedite obtaining documentation to ensure claims are billed in a timely manner. Work with Reimbursement department to resolve any intake, authorization or documentation issues as needed. Reduced outstanding accounts by ~$400K within two months. Receptionist at:

• Nielsen-Massey Vanillas – Waukegan, IL: Answered and directed calls, greeted guests, light typing, distributed mail, process outgoing mail.

• Zeman Homes – Park City, IL: Greeted guests and answered company inquiries, answered and directed calls, opened mail, filing, collected payments, made collection calls, copied documents, data entry and scheduled home inspections.

• Incredible Technologies – Vernon Hills, IL: Greeted guests, answered and directed calls, opened mail, sorted and sent out mass mailings.

• Fortune Brands – Deerfield, IL: Greeted guests, answered and directed calls, logged guests and incoming packages into database, scheduled and maintained conference rooms.

• Horizon Pharma – Deerfield, IL: Greeted guests, answered and directed calls, scheduled conference rooms.

Interpreter for Cook County Courts – Greek language interpreter for Rolling Meadows and Skokie, IL Farmers Fresh Market – Burr Ridge, IL 2007-2008

Office Manager – Responsible for handling daily operations. Implemented a system to track and process vendor accounts. Acted as liaison between employees, management and vendors to improve communications, ensure collaboration and better streamline operations.

VIVIAN KALLAS Page 2

G. D. Searle (Pfizer) – Skokie, IL 1986-2000

Associate Analyst, International Marketing Research 1996-2000 Supported intercompany clients’ information requests by obtaining data through various mediums.

• Analyzed data for domestic and international personnel utilizing various media

• Contributed to design structure and creation of a research tracking system which eliminated redundancies, increased efficiency and expedited information turnaround

• Proficient in several pharmaceutical industry specific IMS applications

• Data research provided contributed to successful global launch of Celebrex Coordinator, International Marketing 1994-1996

Efficiently tracked and maintained budget spending for multiple cost centers. Facilitated in coordination and execution of several global meeting events.

• Created vendor contracts and detailed documentation necessary for accurate payment of invoices; maintained record of affiliate cross-charges and ensured refunds where due

• Assisted in planning international meetings with vendor selection, materials, logistics, budgeting, venues, exhibits and working company booth

• Conducted extensive research and obtained necessary documentation to secure V.A.T. refund in excess of

$54,000

• Conducted monthly close, meeting all deadlines and recording accruals; provided accurate data to determine current year profit/loss and establish budget for following year

• Managed department library including: competitor files, distribution of industry publications; purchasing/filing of books and inventory control which facilitated retrieval of key library data Executive Assistant, International Marketing 1993-1994 Provided administrative support to Vice President of International Marketing. Effectively coordinated administrative functions for department consisting of more than 20 people. Associate Assistant 1986-1993

Provided support for Corporate Strategic Planning, Marketing Research & Planning and Marketing departments. EDUCATION

College of Lake County, Grayslake, IL 2010-2012

Certified Nursing Assistant Certificate 2014

Medical Assisting Certificate 2012

Member Phi Theta Kappa Honor Society

National Louis University, Chicago, IL 1998-2000

Bachelor’s Degree in Business Management

Oakton Community College, Des Plaines, IL

Completed courses in International Business and International Marketing 1989 Associates Degree in Secretarial Sciences 1985

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