Customer Service Sales

RACHEL HALL

**** ***** ******* ****, *******, TX 77063

C: 210-***-**** Email: **************@*****.***

PROFILE

Bachelor of Business & Mass Communications Major transferred from Texas Tech in Lubbock to continue education while being closer to family in Houston.

Possesses superior oral & written communication skills able to mold message and experience to demographics to exceed organizational goals whether they be sales, results or public perceptions.

Unsurpassed work ethic always striving to exceed my supervisors’ expectations and my customers’ expectations knowledge, education, experience, observation and knowledge of people and what they want.

Keen & Savvy Marketer upselling organizations’ products and services to maximize sales & enhance customers’ or clients’ overall enjoyment, experience, and satisfaction. Frequently recognized for my efforts as top among my peers as an example for others.

Electronic Communications – Efficient in majority of computing programs & social media.

PROFESSIONAL EXPERIENCE

The Reef, Maggianos – Houston, TX (2016 – Present)

Stella’s, Teddy Jacks Bar & Grill, Cattle Baron Steakhouse – Lubbock, TX (2013-2016)

Contactable Former Supervisor Phone: 806-***-****

Have served as a Hostess, Expediter, Caterer, Server, Bartender, Assistant Sommelier & Stewardess since early 2013. Over the course of that time, I’ve honed my customer service skills. I’ve been told I’m smart, have an infectious voice and smile that puts those on the other side of the counter or desk always completely at ease and usually enjoying their experience.

I’ve also demonstrated ability to quickly learn the ropes and hit the ground running to minimize needed training time and add to the organizational bottom line. Have managed cash and credit transactions with no accounting incidents, and I’m used to and prefer fast-paced working environments that allow me the opportunity meet and develop rapport with those I come into contact.

Finally, I’ve always made a point of learning as much as possible about the organizations I’ve worked for, their missions, vision and goals, and their products and services as possible. As an employee trainer, I’ve passed on that knowledge and training resulting in top-notch future peers and co-workers.

As a business and communications major, I’ve focused my studies on learning how to assess my target audience the customer and give them as close to exactly what they want as possible; or if not, thinking they got it.

During my previous education, I’ve volunteered to run organizations like the institution’s newsletter serving over those years as Contributor, Chief of Layout and Design, Copy Editor, and finally as Editor.

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