Customer Service Manager

Angela J Hanna

***** ********* **.

Hamilton, MS 39746

Phone: 662-***-****

Objective: To be able to work for a company that I can grow with and where there are possibilities for me to expand my knowledge and abilities.

Education: 2007-2010 Itawamba Community College- Tupelo, MS

General Studies & Accounting

I have completed several Accounting and Computer Courses, including Principals of Accounting and keyboarding concepts. I also have certificates in Microsoft Word and Excel.

1987-2000 Aberdeen High School- Aberdeen, MS

General Studies

Work 2015-2017 Becka’s Burgers Aberdeen, MS

Experience: Waitress

Duties include but not limited to: answering the phone, greeting and assisting customers, decision making, running the cash register, taking orders, communicating with the kitchen staff, multi-tasking, and various other duties.

2014-2015 Ms. E’s Bakery & Café Hamilton, MS

Baker/ Waitress

Duties include but not limited to: answering the phone, assisting customers, running cash register, baking various breads and desserts, and other miscellaneous duties.

2010- 2014 Wal-Mart Columbus, MS Customer Service Manager

Duties include but not limited to: answering the phone, assisting Customers, decision making, supervising 30 plus employees, coordinating schedules, running cash register and numerous other duties.

2008-2009 Columbus Paper and Chemical Columbus, MS

Billing Coordinator

Duties include but not limited to: Keying orders for trucks in the computer, keying orders in the computer, account receivable, customer service, answering the phone, faxing various types of documents, billing and numerous other duties.

2003-2006 Flexible Flyer West Point, MS

Receptionist/Shipping Clerk

Duties include but not limited to: receiving materials, answering the phone, billing trucks, shipping product, booking loads, tracking shipments, updating spreadsheets, filing paperwork, faxing various documents, typing various types of documents, keying absentees, organizing time cards for payroll, accounts receivable, and numerous other duties.

References: Linda Pugh 40012 Belair Dr. Hamilton, MS 39746

Phone :662-***-****

Debra Harmon 40024 Boyd Rd.

Phone :662-***-****

Johnalee Flannery 40011 Deerfield Dr. Hamilton, MS 39746

Phone :662-***-****

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