Customer Service Manager
Resume:
Breanna Armond
*** * *** ******* **** S #****
Houston, TX 77042
ac04l0@r.postjobfree.com
I am an ambitious and hardworking individual. I have excellent communications skills and I’m a great team player. I am always reliable and I excel at making people feel comfortable. I believe customer service is essential to success.
SKILLS
●Microsoft Excel
●Microsoft Word
●Microsoft PowerPoint
EXPERIENCE
Kohls, Cypress, TX - Customer Service Area Supervisor
NOVEMBER 2014 - PRESENT
●In charge of ensuring the store reaches credit and sales goal each day, as well as keeping customer satisfaction score over 90% consistently.
●Keyholder, which included opening and closing the store, cash office, and payroll. Lead company sponsored volunteer events.
●Ensure customer leaves building happy and taken care of.
Sonic Drive-In, Pearland, TX – Keyholder
DECEMBER 2013 – OCTOBER 2014
Opening and closing restaurant, payroll and cash office
Interviewing potential employees
Answer any and every question customer had
Hana Asian Bistro, Williamsport, PA - Waitress
JANUARY 2013 – OCTOBER 2014
●Kept customers happy and taken care of. Was able to balance multiple tables of large parties and ensure orders and drinks were correct.
●Excellent memorization skills and able to stay on my feet for long periods of time.
EDUCATION
South Williamsport High School, South Williamsport, PA
Graduated - 2009 - 2013
REFERENCES
Sarah Ma Patrick Keo Xavier Gonzalez
Area Supervisor Freight Supervisor Assistant Manager
626-***-**** 832-***-**** 281-***-****
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