Customer Service Microsoft Office

Kristen Wright

Denver CO, ***** 704-***-**** *********@*****.***

Objective- To apply the knowledge I’ve gained in my Business Administration Associates Degree and Project Directors Assistant Internship in a relevant role.

Work Experience

PROJECT DIRECTORS ASSISTANT CPCC JANUARY 2017 – MAY 2017, CHARLOTTE NC

Document ‘Programs of Study’ for all degrees offered by CPCC in Excel

Scribe minutes during meetings and format them to be sent to upper management

Generate and format various reports for the Executive Management Team per Director’s request

Generate and manage the Project Directors schedule

TEAM LEAD/KEY HOLDER HONEYBAKED HAM DECEMBER 2015 – MAY 2016, CHARLOTTE N.C.

Arranged weekly team meetings that focused on our sales goals and achievements

Generated inventory reports for management

Counted down drawers, bank deposits, and safes

Mentored and trained new employees on company policy and procedures

SERVER AMERICAN GIRL 2014-2015, CHARLOTTE N.C.

Went above and beyond expectations to ensure moms and their daughters received exceptional service

Made girls day as magical and special as possible by singing, playing and just interacting on a personal level with them

Worked daily with the POS system and handled Credit/Debit card transactions throughout the work day

Worked as a team to ensure customers happiness by having their needs met in a fashionable manner

Skills & Abilities

Ability to communicate effectively and efficiently with others

Multi-task effectively

Works well in teams and individually

Organized and timely

Ability to work under stress and in high volume environment

Ambition and Drive to complete tasks/goals

Proficient in Microsoft Office

Education

A.A.S BUSINESS ADMINISTRATION AUGUST 2015- 2017 CENTRAL PIEDMONT COMMUNITY COLLEGE GPA 3.6

BUSINESS OPERATIONS CERTIFICATE

PHI THETA KAPPA HONOR SOCIETY

STUDENT GOVERNMENT ASSOCIATION- SENATOR POSITION

ENACTUS

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