Customer Service Maintenance

Wafik Gerges

**** ********* **, *** **** Richey, Florida, 34655 * 917-***-**** * ******@*******.***

CAREER OBJECTIVE

Seeking a position in a challenging work environment with an organization that encourages innovation and creativity, where there is potential to grow along a solid and long-term career path.

WORK EXPERIENCE

BCPEABODY CONSTRUCTION LLC, Tampa, FL

Maintenance and Cabinet Specialist, Jul 2016 - Present

Kitchen and bathroom cabinets’ installer.

Hardwood/laminate floor installer.

All sheetrock work.

Demolition of kitchen and bathroom.

Millwork (crown molding, base moldings, etc.)

Deck work

Backsplash installer

Install lighting features( LED lights) for display boxes, kitchens and bathroom vanities

Furniture painting and touch up using all kind of paints ( stain, lacquers and glaze for patina )

Performed general maintenance of residential houses, including but not limited to, air conditioning, kitchen equipment and plumbing.

Maintenance, repairing and cleaning tools and equipment.

LOWE’S, Spring Hill, FL

Appliances customer service specialist, Feb 2016 - Jul 2016

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise.

LEVERTTE HOME DESIGN, Hudson, FL

Maintenance and cabinet specialist, Feb 2014 - Dec 2015

Furniture painting and touch up using all kind of paints (stain, lacquers and glaze for patina) Building cabinets and drawers.

Inventory, base moldings, etc.)

Assisting customers.

Carpenter for custom cabinetry and furniture using table saw, press, nail gun, air sanders and routers... etc.

Performed general maintenance of residential houses, including but not limited to, air conditioning, kitchen equipment and plumbing.

ADVANCED IMPROVEMENT, Staten Island, NY

Maintenance specialist, Dec 2012 - Feb 2014

Touch up and furniture painting (stain, lacquers and glaze for patina)

Building and installing cabinets and drawers.

Inventory, base moldings, etc.)

Customer service.

Carpenter for custom cabinetry and furniture using table saw, press, nail gun, air sanders and routers... etc.

Performed general maintenance of residential houses, including but not limited to, air conditioning, kitchen equipment and plumbing. Hard wood/laminate floor installer.

All sheetrock work.

Millwork (crown molding, base moldings, etc.)

Deck work

SELAH FURNITURE LLC, Staten Island, NY

Maintenance specialist, Feb 2011 - Dec 2012

Furniture painting and touch up using all kind of paints ( stain, lacquers and glaze for patina )

Carpenter for custom cabinetry and furniture using table saw, press, nail gun, air sanders and routers... etc.

Installing, maintenance and repairing hard wood floor, tiles, wallpaper and carpet.

Performed general maintenance of residential houses, including but not limited to, air conditioning, kitchen equipment and plumbing.

Maintenance, repairing and cleaning factory tools and equipment

Install lighting features (LED lights) for display boxes, kitchens and bathroom vanities.

Installing backsplash for kitchens and countertops.

Custom Millwork (crown molding, base moldings, etc.)

ALMONTAZA FURNITURE CO., Cairo

General Accountant & Owner, Jan 1989 - Feb 2011

Bookkeeper including accounts payable, accounts receivable, general ledger, monthly and quarterly tax deposits and reports, reconciliations, invoicing, and all office support processes

Administered payroll and other employment related documents related to staffing and the operation of the company

Operated showroom and designed the catalog in order to attract customers and promote sales

Managed staff of fifteen employees and guided them in the construction of furniture.

Manage all installation process for all projects.

Orascom Construction used the AlMontaza Company to manufacture all room’s main doors for 28 floors as a subcontractor for Hilton El Gizera-Cairo Egypt.

ALHARAZI CONSTRUCTION, Jeddah

Chief Accountant, Jun 1985 - Dec 1988

Audited the company’s finances • Responsible for 3 other accountants working with me

NABIL TAWFIK ACCOUNTING OFFICE, Cairo

Accountant, Sep 1982 - May 1985

Filed taxes and was bookkeeping for several clients in a large accounting office

EDUCATION

CAIRO UNIVERSITY, Cairo

Bachelor of Accounting, Jun 1982

ADDITIONAL SKILLS

Bilingual in English and Arabic

Master craftsman in the construction of hand- made woodwork.

Strong communicator- able to establish and support solid relationships with managers, colleagues and clients.

Versatile- capable of working individually and as a part of a team.

Highly organized- strong at prioritization and working under pressure.

Fast learner- able to self-develop and learn new programs.

Reliable- highly motivated and committed to creatively solving problems.

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