Customer Service Assistant

**** ********* ******

Houston, Texas *****

832-***-****

*************@*****.***

Chelse Lynn O’Gilvie

Objective: Performance driven, adapt quickly to new environment and thrives on multiple task. Familiar with Epic and understand advance grammar and language usage. Able to communicate complex ideas concisely and highly effective customer service skills from years of experience.

Employment History:

Chi Baylor St. Luke’s Hospital (Cardiothoracic Transplant ICU) Houston, Texas Medical Center March 2016-April 1, 2017 (Laid off) Nurse Assistant; Patient Care Assistant

Legend Oaks Health Care and Rehabilitation Channelview, Texas January 2016- March 2016 Certified Nurse Assistant (Intern)

CHI Baylor St Luke’s Aramark-(Housekeeping) December 2015- January 2016

All American Learning Academy Houston, Texas August 2014- December 2015 Pre-K Teacher

E.C. Learning Academy Houston, Texas January 2014- July 2014 Child Advocate; After-School Program; Summer Program

Brewingz (Restaurant) Houston, Texas January 2013- January 2014 Customer Service; Cashier; Waitress; Bar Tender; Host

Kampus Book Store Nacogdoches, Texas June 2013- December 2013 Customer Service; Cashier

ETECH (Call Center) Nacogdoches, Texas August 2012- May 2013 Customer Service Representative Verizon Wireless

Forever XXI (Retail) Houston, Texas September 2010- May 2012 Customer Service; Cashier; Sales Associate

Skills:

Customer Service Experience- Seven years plus

Cashier Experience Seven years plus

CPR Certified- Three years

Nurse Assistant- One year

Psych Tech- One year

Trained Phlebotomist- One year

Education:

Stephen F. Austin State University Nacogdoches, Texas May 2012-2015

Houston Community College 2015-2016

Azni Health Institute 2016

University of Houston Downtown 2016- Currently

References:

-Robin Walker 281-***-****

-Chloe Butler 281-***-****

-Jonathan Harris 281-***-****

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