Susan D. Hayes ac04g5@r.postjobfree.com

713-***-****

**** ******* ******

Apt 604

Rosenberg, TX 77471

Objectives

To seek administrative position in the esteemed company where I can utilize the active experience and dynamic skills for maximizing the profit of the company. My leadership qualities can help in managing the work efficiently and in running the administration smoothly.

Education

Hoffman Estates High School 1986-1989

Elgin Community College

Business Management

Experience

Case Manager

Galveston County Community Action Council/Parkwest Staffing

July 2016 – February 2017

Client intakes for assistance with rent and utilities

Manage cases to improve their poverty level

Community activities

Customer Service Representative III

Texas Department of Public Safety

November 2012-July 2015

Customer service

Issued new Texas license, renewals, and replacements

Issued road tests to students, out of state, and out of country customers for new license

Lead Pawnbroker

EZ Pawn

January 2011-November 2012

Customer service

Assist in sales

Overseeing employees and training new employees

Opening and closing of store

Buyer/Production Manager

Omnicom/IMS October 2005 – December 2009

Maintained 30 to 40 Print/Corrugate items for Kraft’s Point of Purchase & Sales.

Skills

Customer Service/25+ years

Microsoft Excel, Power Point, Word, Works, Access

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