Customer Service Sales

SAIDBENSLIMANE

Address : Alquoz Accommodation Building 6 N309 Dubai

Age : 31 years

Email : ***************@*****.***

Status : Single

Nationality : Moroccan

Phone : 002***********

Objective:

I am seeking employment with a company where I can use my talents and skills to

grow and expand the company

I want to succeed in a stimulating and challenging environment, building the success of

the company while I experience advancement opportunities.

I want to excel in this field with hard work, perseverance and dedication.

I want a highly rewarding career where I can use my skills and knowledge to help the

company and my coworkers be successful.

I am seeking a company where I can use my experience and education to help the

company meet and surpass its goals

I want to be part of the success in an environment of growth and excellence.

I am seeking a competitive and challenging environment where I can serve your

organization and establish an enjoyable career for myse

Education and training :

2008-2010 : Buisness accounting technician diplôma awarded by ISTA Ben M sike

2013-2013 : Attestation of training of the firm lycore consulting on general accounting

2010-2011 : Offshoring certificate in french accounting standard

2006-2008 :2nd year academic degree at the faculty,economic and social sciences.

2006-2007 : Literary bachelor

Professional experiences :

Septembre-2016 /February-2017 : sales representative with« ADIDAS in Morocco

mall,Morocco. »

. Describe a product's features.

. Explain the features of various models.

. Discuss warranities and replacement parts.

. Process orders in person and over the phone.

. Make out sales checks.

. Bag and package purchases.

. Give out change and receipts.

2014-2016 : Accountant in the company MEDPB « Groupe BNP PARIBAS »

.Manage all accounting opération based on accounting principles

.Prepare budget and financial forecasts.

.Publish financial statements in time conduct mont-end and year-end

Close process.

.Collect,analyze and summarize account informationorganization and establish an enjoyable career for myselfss

Statement.

.Develop periodic reports for management

.Keep up with financial policies regulation and legislation

. 2005-2006 : Working as security guard agent in the company « GROUPE 4 »

. 2010-2012 : Working as customer service agent in call center in « CASABLANCA,

MOROCCO ».

2005-2006 : Working as a customer service agent in hotel « KENZI,MOROCCO »

.Managing large amounts of in coming calls.

.Generate sales leads.

.Identify and assess customers needs to achive satisfaction.

.Build sustainable relationships of trust through open and interactive

Communication.

.Meet personal customer service team sales targets and call handling

quotas.

.Handle complaints,provide appropriate solutions and alternative

within the time limits,fllow up to ensure resolution.

.Answers all queries in a professional manner.

2004-2005 : working as sale exécutive in « ZARA,Morocco. »

.Demonstrating and presenting products.

.Set up meetings with potential clients and listen to thier wishes and

concernes.

.Collaborate with team to achive better results.

Professional / personal skills :

Excellent listener,sensitive to customer needs and expectations

Able to communicate and deal with different customers

Work on accounting software « AL FAHIM ».« SOMINFAC» «SAGE» «SAP»

Microsoft office : Word, Excel, Accès, Power point

Languages

Arabe : Primary Language (Written / Spoken)

Français : Secondary Language (Written / Spoken)

Anglais : Third Language (Written / Spoken)

Hobbies

Surfing on the internet

Travel

Sport

Reading

Contact this candidate