Customer Service Part Time
Resume:
Michelle Williams
Rock Hill, SC 29730
******@*****.***
Objective To obtain employment as member of a dynamic and innovative organization with the opportunity to excel.
Experience Sam Club (Part time) August 2010 to Present Cashier/Customer Service
Process member purchases and payments.
Process exchanges and returns by Sam’s Club members.
Utilize membership policies and procedures to enable customers to satisfy their shopping experience.
Operate cash register and related software.
Wal-Mart Distribution Center July 2000 - July 2010
Shoe Packer/Trainer
Trained 30 new employees to perform their jobs accurately and professionally to contribute to efficiency of the organization.
Confirm accuracy of contents and place manifest label on box for shipping as well as training others in this area.
Ensure quantity of shoes before packing to contribute to overall performance of the department.
Ross Department Store (Part time) April 2006 – September 2007
Customer Service
Demonstrates excellent interpersonal communication within the scope of customer service, and office support skills
Handle customer inquiries, complaints, and payment questions
Generated additional revenues thorough product knowledge and superior salesmanship.
Displays a consistent positive attitude along quality work performance and professionalism in the workplace.
Laurens High School District 55 (Part time) September 2002 - May 2003
Office Administrator/Substitute Teacher
Performed multifaceted general office support, and administered reliable information updates.
Administered classroom management, student monitoring, and other administrative related assignments.
Support Assistant on projects within a general business framework.
Education Certificate for Medical Clerk Professional Training Institute 1986 - 1988
Columbia, South Carolina
High School Diploma 1986
Camden High School, Camden, South Carolina
Skills Versed in Medical Terminology
Operates Dictaphone
Microsoft Word, Excel,
PowerPoint, Outlook
Sales Person
Data entry
Typing and Filing
References Bernard Faust
Implementation Consultant
3M Corporation Client Services
Tel: 803-***-****
Jessica Jackson
Customer Service Representative
Verizon Wireless
Tel: 803-***-****
Shirley Thomas
Retired
Tel: 803-***-****
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