Customer Service Manager

Cheryl Johnson

*** ******** *****, ********, ** .33469 561-***-**** **************@*******.***

Personal

Knowledge and success in clerical management, Proven ability to take initiative in completing taskswith speed and detail. Organized, patient. Excellent written and verbal skills. Excellent customer service attention Experienced in finance and retail

Education

DEGREE DATE EARNED SCHOOL

Hollins College: Roanoke, Virginia: Economics: 1983

Experience

NINA GELARDI DESIGNS, HOBE SOUND, FLORIDA POSH PINEAPPLE DECEMBER 2016-PRESENT

Customer service, sales

Knowledge in ordering inventory and special requests.

THE BENJAMIN SCHOOL, PALM BEACH GARDENS, FLORIDA 2006-2007

Teaching Assistant third grade

Day to day detail to student needs and assisting in the teaching process.

Attending teacher conferences and meetings

DOMESTIC MANAGER

Scheduling and managing finances and logistics for a family of 4.

Room mother for 3 years, planning and coordinating events with students, teachers and parents

FIRST NATIONAL BANK OF PALM BEACH, PALM BEACH, FLORIDA 1994-1996

Trust investment Associate-

Prepared presentations for trust client. Researched stocks and bonds for the client’s portfolio.

Resolve customer issues

Worked directly with the investment officer

BANKERS TRUST, PALM BEACH, FLORIDA 1993

Trust Investment Associate Prepared presentations for trust clients Excellent use of Word, Excel and PowerPoint

NATIONS BANK, RICHMOND, VIRGINIA 1983-1992

Trust Investment associate- prepared presentations for trust clients, researched stocks and bonds

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