Charles Baldwin
** * *** ******, *******, NY ****0
607-***-**** *******.*******@********.***
PROFESSIONAL EXPERIENCE
Inbound Phone Sales and Services Representative
Sitel Incorporated for DirecTV, Inc.: November, 2016 – Present
Painted Post, NY
Responsible for answering customer calls courteously
Provide Solutions to Wants, Interests and Needs
Solve customer complaints
Educate on DTV services and equipment
Audio-Video Producer, Multimedia Producer
Self-employed June, 1998 - Present Jacksonville, FL – Corning, NY
Produce various A/V pieces including the following: (cntrl click links in Word)
Irish Tune 2:00
Particle ID :07
Digital Art Class Commercial :30
Bristol Mountain – TreMendous 1:08
Reese Ranch Rodeo :30
Reese Ranch Short Subject 5:05
Computer Vision Video 9:50
Experimental Special Effect 3:00
Dakota: Leaves You Sitting There 7:06
Hyper lapse 8:55
Photography Portfolio
ATT Broadband - Comcast
Jacksonville, FL 2000-2002
TV Commercials Editor on AVID NLE Media 100
WJCT Channel 7
Jacksonville, FL 1995-1998
Production Crew - working in studio
Camera Operator - studio and field
Audio Board - 28 track Mackie mixer
Floor Director – The Pollcats
Technical Director – Jacksonville Common Council Meetings
Production Reel
SKILLS
Voice Overs – Radio Commercials
Pod Casting
Field Camera + Tripod
Studio Cameras – Hitachi, Sony
Audio Board - 8 and 32 track
News Writer - Editor
Content Management (CMS)
NLE Editor – Premiere Pro, AVID, Sony Vegas
EDUCATION
Bachelor Degree in Digital Media Arts Management
Empire State College – Saratoga Springs, NY
Associate of Arts Degree in Journalism and Mass Media
Florida State University Jacksonville, FL