Mortgage processor
Resume:
Lewisville, Texas *****
******.******@*******.***
LATOYA HUNTER
OBJECTIVE
I am seeking a challenging career as an experienced loan origination professional that encourages continuous learning and provides exposure to new ideas and personal and professional growth. I will utilize the opportunity given to prove and improve myself, and bring about synergy between the company objectives and my goals.
SKILLS & ABILITIES
FNMA, FHA and VA Experience
Type 40 WPM
PC proficient
Organizational and intro-personal skills
SAP Proficient
Basic accounting principals
EXPERIENCE
12/2016 -2/2017 CALIBER HOMES LOANS IRVING, TEXAS
Operations Support Specialist
Assisted upper management and Assistant vice president with Loan Certificate Guarantees’, Loan Note Guarantees’ and Mortgage Insurance Certificates for FHA, VA, and USDA loans.
Utilized computerized data entry equipment and various word processing, spreadsheet, and file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary
Responsible to review and process responses for our document custodian
Entered data with speed and accuracy for a variety of data processing applications in a high-volume operation.
Verified entered data by reviewing, correcting, deleting, or re-entering data.
Maintains operations by following policies and procedures, reporting needed changes.
Disaster declarations from borrowers and entered information into company systems for appraisals.
08/15- 6/16 CSC IRVING, TEXAS
SENIOR MORTGAGE PROCESSOR
Maintained a dual pipeline of FHA, Conventional, purchases, and refinances.
Reviewed initial disclosures for accuracy and reviewed income and assets.
Submitted file to underwriting for conditions.
Made sure HOI, appraisal, title, and any final inspections if needed were ordered.
Once all conditions were approved, submitted file to underwriting for clear to close.
When final approval documents ready, scheduled closing with title company.
3/14 – 7/15 HYUNDAI CAPITAL AMERICA PLANO.TEXAS
DEALER SUPPORT ANALYST
Worked in the dealer support department handling questions from dealers related to dealer buy outs, title inquires and payments.
I also provide additional assistance to the lease maturity department as needed.
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved dealership product complaints empathetically and professionally.
Accurately documented, researched and resolved dealers service issues.
2/11 – 1/14 BANK OF AMERICA FORT WORTH, TEXAS
SENIOR LOAN PROCESSOR
Verified and analyze loan documentation and disclosures including income, credit, and assets. Ordered appraisal, title, and HOI while maintaining strict compliance with all applicable federal and state regulations.
Maintained a pipeline of 30 to 40 loans of conventional purchases and refinances.
Submitted file for approval with conditions.
Submitted loans to underwriting for clear to close.
Scheduled closing with title company once final approval was received from underwriter.
11/ 2007- 1/2010 CUNA Mutual Group Fort Worth, Texas
CONTACT GENERALIST
Assisted members who had questions regarding their personal banking accounts and handled such transactions as transferring funds, opening and closing of accounts, mailing checks and processing student and car loan payments.
Handled various accounting transactions.
Maintained friendly and professional customer interactions.
EDUCATION
GRAMBLING STATE UNIVERSITY SOUTHERN METHODIST UNIVERSITY
8/2001 till 5/2002 and 01/2003-5/2003 8/2002 till 12/2002, Studied Sociology Studied Sociology
American Intercontinental University
Currently Attending Graduation date 11/2017
A. Maceo Smith High School
Graduation date 05/2001 Received Diploma
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