Management
Resume:
Chula Vista, CA ****3
**************@*****.***
MARIA OSBORNE
OBJECTIVE
Bilingual self-starter with customer service background. Skilled in developing relationships and providing exceptional individualized service. Who is an organized, independent worker with strong time management skills. Versatile professional transitioning into corporate business development from a career as a small business owner.
SKILLS & ABILITIES
•Fluent in Spanish
•Excellent communication skills
•Well organized
•Resourceful
•Independent worker
•Accurate and detailed
•Professional and mature
•Dedicated team player
•Logistics management
•Strong interpersonal skills
•Time management
•Clear communication skills
EXPERIENCE
OWNER/MANAGER, CUTTING EDGE CONSTRUCTION CO. – EDMOND, OK
02/2015-01/2017
Interviewed job candidates and made staffing decisions
Assigned employee to specific duties to best meet the needs of the job.
Managed business finances, including paying vendors, suppliers for products and services rendered.
Developed, marketed, and sold full range of construction services, including new construction services and remodeling services.
Oversaw the entire building turnover process, while enhancing communication between all construction management.
Reviewed plans and specs during the schematic design of preconstruction.
Determined the project schedule, which included the sequence of all construction activities.
Guided and directed third-party inspectors through project construction, commissioning and closeout.
Avoided construction delays by efficiently following through with all site inspections in a timely manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Prospected to obtain new accounts while maintain relationships with existing accounts.
Built long-term customer relationships and advised customers on purchases.
Asked open-ended questions to assess customer needs.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems in a timely manner.
OWNER/MANAGER, OSBORNE FAMILY CONSTRUCTION LLC, - EDMOND, OK
01/2013 – 01/2015
•Interviewed job candidates and made staffing decisions
Assigned employee to specific duties to best meet the needs of the job.
Managed business finances, including paying vendors, suppliers for products and services rendered.
Developed, marketed, and sold full range of construction services, including new construction services and remodeling services.
Oversaw the entire building turnover process, while enhancing communication between all construction management.
Reviewed plans and specs during the schematic design of preconstruction.
Determined the project schedule, which included the sequence of all construction activities.
Guided and directed third-party inspectors through project construction, commissioning and closeout.
Avoided construction delays by efficiently following through with all site inspections in a timely manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Prospected to obtain new accounts while maintain relationships with existing accounts.
Built long-term customer relationships and advised customers on purchases.
Asked open-ended questions to assess customer needs.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems in a timely manner.
PROJECT MANAGER, MENDEZ FAMILY CONSTRUCTION, - EDMOND, OK
01/2011 – 01/2013
Coordinated utility service providers according to project schedules.
Determined the project schedule, which included the sequence of all construction activities.
Guided and directed third-party inspectors through project construction, commissioning and closeout.
Implemented systems to improve efficiency and reduce project duration.
Reported the quality of performance on site to all site construction managers.
NURSERY COORDINATOR, SAINT JAMES THE GREATER CATHOLIC CHURCH, - OKC, OK
06/2013 – 05/2017
Promoted good behavior by using the positive reinforcement method.
Closely monitored children/’s play activities to verify safety.
Encouraged children to be understanding of and patient with others.
Made healthy snacks for 5-26 children.
Dressed children and changed diapers.
Established and maintained a safe play environment for the children
Kept classrooms clean by sterilizing and disinfecting children’s toys and surfaces.
Communicated regularly with parents about daily activities and behaviors.
Processed accounts payable for 5 employees
EDUCATION
BACHELOR OF ARTS: SOCIOLOGY, 2006
UNIVERSITY OF OKLAHOMA – NORMAN, OK
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