Jawaad Abdul-Malik, MCSA, MCP, NETWORK+ CompTIA, VCP5-DV
Address: **** ****** **** ***********: American
Durham, North Carolina Marital Status: Married
Telephone: 919-***-****/mob 919-***-**** Email: **********@*****.***
With over 30 years in the field of Information Technology. I bring technology experience within three major areas; Organizational Management, Project Management and System Engineering. I am highly analytical and technically proficient. My knowledge, expertise, and work history translates into understanding processes and system solutions as they apply to business requirements. My knowledge, experience, and skill sets are listed.
ORGANIZATIONAL MANAGEMENT EXPERIENCE
Direct the development, implementation, and administration of all IT activities.
Comprehensive working knowledge of and adheres to organization/project policies, regulations and procedures.
Operating and Capital budget preparation and Contract management.
Optimize return on investment (ROI) through predictable delivery of IT solutions.
Advise, execute, construct and management IT technology in line with the business needs.
Manage external vendor relationship and services.
Communicate with all departments heads of computer related needs.
Integrate business processes and application solutions to optimize business operations.
Develop IT program plans, managing resources, and controlling deliverables and milestones.
Develop & Apply Key Performance Indicator to business workload requirements.
Oversee & conduct the hiring of staff, train, discipline and performance appraisals.
PROJECT MANAGEMENT EXPERIENCE
Overall responsibility for planning and execution of a project.
Ability to ask penetrating questions, detect unstated assumptions and resolve interpersonal conflicts.
Recognition of project risks that directly impact the likelihood of success.
Identify project risk both formally and informally measured throughout the lifetime of the project.
Define Role and responsibilities.
Outline Activities and Resource planning.
Cost Estimating.
SYSTEM ENGINEERING EXPERIENCE
Server Administration
Microsoft Windows Network Infrastructure
InFoBlox Appliance Administration
Manage Monitor, and troubleshooting the performance of Windows Server 2k3, Windows Server 2008 and Windows Server 2012 server farm.
Apply Microsoft Clustering and Network Load Balancing for redundancy and failover.
Apply Security policies across a multi-domain forest through Group Policy.
Linux Red Hat server management and staging.
Storage Administration
Perform LUN masking and present of storage arrays to Windows Server Farm.
Configure fiber channel zone switching.
Establish CIFS quotes and File System shares.
Administrate complete enterprise tape backups.
Virtualization Administration
VMware ESXi environment including activities such as design, installation, maintenance, & troubleshooting.
Coordinate Data Center staff to meet business units needs and requirements for P2V migrations.
Hands-on experience with P2V migration and reporting tools.
Generate and apply innovative approaches and solutions to recurring tasks or problems to the Virtual Environment.
Provide technical coaching, guidance, and training to virtualization team members.
Execute several hosting initiatives using VMware, Microsoft Windows servers, and SAN/NAS resulting in a virtualization platform.
Conduct proof of concept between market leader solutions such VMware and Microsoft Hyper-V.
WORK EXPERIENCE
SYSTEM ENGINEER/PROJECT LEAD, ABU DHABI COMPANY for ONSHORE OIL OPERATIONS, Abu Dhabi, United Arab Emirates – November 1, 2007 – July 8, 2016
Responsibilities includes participating in the planning and design; installation and maintenance of more than 200 physical and 200 virtual server nodes in a Windows/LINUX Server farm.
Ensure OS system security availability and efficient of operating environment.
Advice and guide IT management in the planning phases of virtualization initiative.
Build, test, and maintain an OS system disaster recovery plan that supports business processes.
Review OS system statistics, identifying trends in server performance and report findings to management.
Tier two (2) Help Desk Support.
Train UAE nationals in Microsoft Network Infrastructure as it applies to ADCO’s environment.
Manage Hyper-V and VMware ESX Virtual Servers.
Configure Storage Groups, LUNs, and present to Windows Server 2003/2008 server farm.
Monitor the integrity of failover systems, Network Load Balance, and Clusters on physical and virtual server farm.
Lead Project Manager in the acquisition and implementation of InFoBlox DDi/IPAM solution as network infrastructure service
Perform administrating task through InFoBlox DDi/IPAM appliance
Present to management various Power Point Presentations related to environment performance or introduction of new technology solutions
LAN ANALYST (Local Area Network), City of Durham, NC, USA – July1, 2000 – December31, 2006.
Responsibilities included managing over 50 Window 2k/2k3 servers’ across a multi-domain forest.
Areas of activity included installation, configuration, utilization, and routine maintenance of servers and storage groups.
Configured emulator software and setup user accounts in order to ensure user network share access.
Managed 3,000 user accounts and various security groups in an Active Directory Infrastructure.
Installed DNS, DHCP, and WINS, network infrastructure services as the domain requires.
Promoted or de-promoted Domain Controllers in a Windows 2000 native function level.
Managed 5,000 Exchange email accounts, calendars, and public folders between three (3) 40 GB Information Stores.
Tested and Applied security patches to Windows servers.
Recognized and identified potential areas where local or domain security policies can be applied or changed.
Through the use of EMC utilities, created storage groups; assigned LUN’s for window server integration and management.
Deployed DELL Power Edge servers to a CX500 SAN by configuring, attaching, and zoning the HBA to a fiber channel switch for failover.
Setup, configured and managed CIFS shares on a Celerra NS700 data mover.
Controlled, managed, and made available data files required for server or data restores.
Routinely performed various tape librarian task.
Worked with technical and non-technical end-users in resolving problems.
Interfaced with third party company engineers in order to trouble shoot operation systems, software application and hardware problems.
EIS DIRECTOR, City of Durham Police Department, NC, USA – May 30, 1997 – June 30, 2000.
Prepare annual budget for the Emergency Information System Department.
Work closely with the Emergency Agency Commanders in IT direction as it applied the Public Safety.
Select staffing, review performance of all section supervisors
Establish guidelines and policies for the working environment by instituting shop performance standards.
Set goals; act as an project leader in such areas as new equipment specifications, acquisitions and installations.
Review scheduled operations production.
DATA CENTER MANAGER, City of Durham, NC, USA - July 29, 1981 – May 30, 1997.
Responsible for the development and management of Electronic Data Processing Disaster Recovery Plan (EDP DRP).
Responsible for all activities associated with data center operations.
Prepared the annual budget, set policies, reviewed performance of all section supervisors.
Responsibility also included project leader in the installation, implementation, and managing of any new mainframe or peripheral equipment.
Work involved scheduling equipment operations, training of personnel, developing and implementing procedures to achieve maximum production and equipment utilization.
Supervision is exercised over a staff of four (4) technical and five (5) non-technical employees engaged in the operation of electronic computers and peripheral equipment.
INSTRUCTOR, Digital Training Solutions, Durham, NC – May 2001 – May 2002.
Responsible for all activities associated with teaching adult students in the field of computer technology.
CompTIA NETWORK+ instructor.
Developed course syllabus that guided students from the beginning to the end of basic network concepts, principles, and hands-on demonstration and functionality.
In addition to course syllabus, designed and monitored hands-on labs, researched additional course handouts and assessed students though testing.
EDUCATION
Academia
Wingate College, Wingate, NC, United States of America
(Associate Degree. in Mathematics - 1975)
North Carolina Central University, Durham, NC, United States of America
(Bachelor of Science in Information Systems for Commerce - 1977)
Durham Technical Community College, Durham, NC, United States of America
(School of Computer Science – 1982 - 1983)
Technical Training Certifications
VMware ESX/ESXi – vSphere 4 & 5
System Implementation, Configuration, and Management
VMware VCP5-DV Certified
Microsoft
Implementing and Managing Windows Server 2008
Managing System Center Manager 2007 R2
CompTIA NETWORK+ Certified
Introduction to CCNA
Microsoft Certified Professional
Windows XP
Windows Server 2003 Management & Maintaining
Windows Server 2003 Network Services
EMC
CLARiiON SAN Integrate & Management
Celerra NAS Operations & Management
NetApp
NAS Storage Integration & Management
Hardware/Software
Dell, IBM, HP, Fujitsu Rack Servers
HP and IBM Blade Servers
EMC Cx-300, Cx4-480/120 SAN
EMC Celerra NS700 NAS
McData/Brocade Fiber Channel switch
ADIC Scalar 100 Tape Library
Microsoft Hyper-V Server
VMware ESXi Server
HP EVA 5000 SAN
NETAPP FAS3140
Cisco 6500 Switch
Cisco Aironet 1100 AP
Xerox DP 650 Laser Printers
SUN Microsystems/Solaris