Technical Analyst
Resume:
ADEFEMI A. OWOYELE
**** ****** ******, ********. ****. 43228
646-***-**** *******.*******@*****.***
linkedIn.com/Adefemi-Owoyele
PROFILE
As an accomplished professional in analytics, technology and project management, I deliver outstanding results whilst developing myself in every task. I thrive in challenging environments, and provide solutions as required. While technology is my forte, my key strengths lie in my time management capabilities and ability adapt to different facets in achieving results.
EDUCATION
The University of Akron. Akron, Ohio
Masters of Science in Management Information Systems
Business Analysis and Project Management Focus August 2015
Lagos State University. Ojo, Lagos.
Bachelor of Science in Electronics and Computer Engineering. (Second Class Upper) March 2011
●University Scholarship - Lagos State University
●Lagos State Government Scholarship
●Project/Thesis: Networking of School Clinic - Developed an online interactive portal for patients (students) and doctors, with provisioning of LAN/WLAN connection.
WORK EXPERIENCE:
T-Cetra LLC November 2015- Date
System Analyst
●Daily diagnoses and/or resolving problems in response to reported incidents
●Provide users with assistance in working in specific applications.
●Work daily with the development team to analyze and resolve defects.
●Write, review and optimize SQL queries.
●Daily use of excel programming (Macros) in data analysis.
●working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
●Train the system’s end users and write instruction manuals when required.
●Ensure deadlines in resolving technical issue are met.
●Handling different projects that are work related and in some cases connected to other departments.
●Use Excel at a moderate to advanced level for reporting, utilizing pivot tables, charts, VLOOKUPS and basic macros.
●Attend JAD Sessions in an Agile environment on daily work updates, requirement gathering and discuss project timelines.
●Awareness of key technical and industry development.
The University of Akron August 2013-September 2015
College of Business LAB Assistant & DB Admin
●Assisting students in day to day lab use.
●Linking the system to a domain, creation of user profiles and networking of systems.
●System cloning, configuration and installation.
●Diagnoses hardware problems and fixes them or contacts the appropriate engineer to correct the problem. Changes toner in printers, adds paper and otherwise ensures proper functioning of all printers in the lab.
●Performs routine and preventive maintenance of computer lab and classroom equipment (e.g. dusting, cleaning, virus scanning, creating/clearing Internet bookmarks, de-fragmentation, etc.) for the purpose of ensuring the availability of equipment in safe operating condition. •
●Prepares documentation for the purpose of providing written support and/or conveying information.
Guaranty Trust Bank March 2011-July 2013
Business and Technical Support Analyst (Project Coordinator).
●I was the entire project coordinator of the South-West region of Nigeria. Conferred with the responsibility of the successful rollout in the region and reported back to the project manager daily.
●I led a team in the setting up the foundation of ePayment system in Nigeria, through distribution, troubleshooting, business functions and process. Documentation.
●Preparing daily, weekly and monthly statistical and analytical report on project job functions.
●Identified different business process for improvements from job functions in the eBusiness unit
●I was laced with the responsibility of identifying and documenting business rules and acted as an intermediary in understanding how IS carried out business functions and assisted in ensuring the timely and effective implementation.
●Developed timelines for project delivery, and managed projects and resources to successful completion.
●I acted as a liaison officer for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships.
Nodek Electronics May 2009-January 2010
Industrial Training Intern
●Worked in Quality Control by designing, testing and repairing newly generated products before they were declared fit for customer usage and mass production.
●General design and formulation of different prototypes of different electrical and electronic devices.
SKILL SET
●Strong Knowledge of SDLC methodology and project life cycle.
●Excellent communication and presentation skills. Experience working with business users as well as senior management.
●Extensive experience in documenting business requirements and system functional specifications including use cases and business process modeling.
●Experience in writing SQL queries for data analysis
●Strong Knowledge of UML, Microsoft Visio and Project
●Proficient in creating Use Cases, Sequence Diagrams, and Collaboration diagrams, Activity Diagrams, Class Diagrams, and Business Intelligence Tools etc.
●Good knowledge in Quality Assurance and control.
TRAINING:
●Training in Microsoft packages (Word, Access, Excel, Visio and Project) 2011
●CAPM (IN VIEW) 2017
TECHNICAL COMPETENCE:
●Tool: Microsoft SQL Server, SharePoint, Microsoft Office.
●Language: SQL, Excel Programming(Macros).
●Platforms: Windows XP/98/95/2000/Vista/7/8.
●Concepts: Product Development, Project Management and coordination and Analytics.
POSITIONS TAKEN/MEMBER:
●Public Relations Officer, Engineering Students Society, Lagos State University. 2010/2011
●Member, International Association of Computer Science and Information Technology (IACSIT)
●Member, International Association of Engineers (IAENG)
VOLUNTARY SERVICES:
●JUNIOR ACHIEVEMENT NIGERIA Development/ Communications Assistant (April 2010-March 2011)
●JUNIOR ACHIEVEMENT NIGERIA Database Custodian (April 2011-March 2013)
PROFESSIONAL REFERENCES:
Mary Hardin -Director of Tech Services, Univ. of Akron College of Business 330-***-****
Ryan Humphrey- Sr. Technical Business Analyst, T-Cetra LLC 614-***-****
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