EVA CHRISTINE ARNETT (Diehl)

PO BOX ***

Pell City, AL 35125

806-***-**** (Cell)

ac043u@r.postjobfree.com

Career Objective

I am dependable, hardworking, I can multi task, detail oriented and organized. I have 15+ years of clerical and data entry experience. I can work as a team member and I am able to be self-motivated. You can be sure I am going to be a thorough job of anything I am assigned to do.

Work History

July 24, 2006 – May 26, 2017

AIG Annuity; Amarillo Texas; 1-800-***-****

Team Member – Valic CCS Upload (March 2014 to present)

Upload files to Retirement Manager

Upload files to Vendor Websites

Build files for upload.

Submit online correction.

Complete Quality Review on all 1st day and 2nd day as required.

Other duties as needed.

Team Member – Valic CCS Common Remitter (12/2009 to 3/2014)

Wire Pulls – BoNY Setup, Deposits to Retirement Manager and to VTCS

Special Handling/VTC Remittal – Receive files, Format files, Monarch files, Upload files to RM and vender websites

Retirement Manager: Adding New employees to RM for various groups, process online corrections, Approvals, Exception Report, Overlimits/Enforcements, Zero file, Negative position

Reports (Daily Reconciliation, Deposit Verification, Concentration Report, Morning Cash Connector report, PCRA Monthly and Quarterly Reports,

Research, Problem solving

Process PCRA requests – Withdrawal, Surrender, RMD, Transfer in / Transfer out, New account setup

Team Member – Valic Distributions Non-Pen 5/2009 to 12/2009

Processing Cash Distributions, Hardships, Rollover/Transfer Outs, Unforeseeable Emergency Withdrawals.

Team Member – TOV, Account Combo 7/2006 to 5/2009

Transfer of Values, transferring money in one account among different funds.

Rollovers/Transfer of funds from one account to another account.

Reports

Transfer to Distributions Team Group Activity Unit on May 2009.

Processing Cash Distributions, Hardships, Rollover/Transfer Outs, Unforeseeable Emergency Withdrawals.

Full-Time

Mar 15, 2006 - Jun 16, 2006

Memory Gardens Cemetery Amarillo, Texas 806-***-****

Administrative Assistant

Inputting all files into an Excel spreadsheet for tracking of Property Owners, Interments, and Plots available. General Clerical duties include Typing, 10-key, answering phones, greeting and assisting customers. Fax, Copier, heavy computer work. Filled in for Office Manager while she was on Vacation, Scanning and Logging Contracts.

Temporary Assignment was completed.

Feb 27, 2006 - Mar 03, 2006

Pat Davis Properties - Amarillo, Texas 806-***-****

Office Assistant

Temporary Assignment through Total Temporaries:

Answer Phone

Type Leases, Amended Leases, Sub-Leases, Letters, Memos

Typing, Filing, Misc. Clerical Duties

Postage Meter, Mailings

Fax

Temporary Assignment Completed

Nov 13, 2005 - Dec 22, 2005

Bass Pro Shops - Springfield, Missouri 417-***-****

Pace Associate

Temp-work on job assignments,

1st assignment - Store, cashier, cash, checks, credit cards, computerized cash register.

2nd Assignment - Corporate Public Relations, answer phone, filing, organizing, dictating VHS & DVD, scanning/locating mention of Bass Pro Shops in Newspapers, magazines, etc.

Feb 11, 2002 - Jun 10, 2005

Texas Panhandle MHMR - Amarillo, Texas 806-***-****

Clerk V

Worker’s Compensation Coordinator, FMLA Coordinator, Back-up to Benefit Coordinator. New Employee Orientation training, maintain HR database (ABRA), prepare and edit HR reports, correspondence, statistical tables, travel reports and all other HR forms. Serves as Information Services liaison for HR Director. Schedules and conducts exit interviews and prepares termination packets.

Back up to Switchboard Operator, worked as the switchboard operator until the position was filled, computerized switchboard system.

Job posting, update website, calendar, Memos, letters, reports

Other clerical duties as assigned

Oct 19, 2001 - Jan 16, 2002

Weblink Wireless - Amarillo, Texas OUT OF BUSINESS

Customer Care Associate

Extensive customer service training (5 weeks), worked on computer, answer phones, activation/cancellation of pagers, billing inquiries, selling, troubleshooting problems

Feb 13, 1999 - Oct 01, 2001

Elizabeth Jane Bivins Home - Amarillo, Texas V 806-***-**** OUT OF BUSINESS

Administrative Assistant/Business Office Manager

Accounts payable, payroll, Medicaid billing, Private Pay, installing software, heavy computer, creating forms in Excel, Word, Corel WordPerfect, Admissions/discharges of residents, New hire paperwork, filing, typing, copying, faxing, ten key, printer, postage meter, weigh postage, create calendar, purchase of all office supplies, create bulk mailings for various events, picked up mail at post office. Created the newsletter, banners and emails. PRN Payroll clerk for the Mary E. Bivins foundation now known as Lee Bivins Foundation. Answered a multi-line phone system. Received Heavy phone calls at times. Greeted customers and potential residents.

Sep 01, 1996 - Mar 01, 1997

Amarillo College - Amarillo, Texas 806-***-****

Student Assistant

Work-study job consisted of answering phones, working on computer, running errands, maintained student registration in the continuing education courses, helped with creating the continuing education catalog, class rolls and instructor records, filing, typing, copying, faxing, using computer, 10-key and printer. Also handled the payroll sheets for all instructors each month.

Dec 01, 1991 - Jul 14, 1992

Sonitrol Security - Phoenix, Arizona

Security Monitor

Monitor audio and dial security alarms, trained on UIL Security accounts, answer multi-line phone, filing, typing and stuffing envelopes. I was responsible for one apprehension.

Nov 01, 1984 - Nov 17, 1991

Amarillo Globe News - Amarillo, Texas

Customer Service

Answer multi-line phones, data entry, printer, ten key, copiers, ran errands, dispatch on a two-way radio.

Jul 01, 1986 - Oct 21, 1986

Panhandle Presort Services - Amarillo, Texas

Mail Sorter

Picked up mail from various businesses, delivered mail to post office, sorted mail, ran postage meter, ten key, stuffed envelopes.

Education

Amarillo College - Amarillo, Texas

Education Level: Associates Degree

Major: CIS-Software Systems and Networking

Graduated: December 1999

Tascosa High School - Amarillo, Texas

Education Level: High School Diploma/GED

Major: Vocational Office Education

Graduated: May 1985

Computer Skills

Typing Speed: 60+ Words Per Minute

Database Software (Oracle, Access, etc)

Desktop Publishing Software (PageMaker, etc)

Email Software (Outlook, etc.)

Graphics/Drawing Software (Photoshop, etc.)

Internet Browser (Netscape, IE, etc)

Networking/LAN Software (Novell, etc.)

Peripheral Devices (Scanners, Printers, etc)

Personal Computers

Microsoft Office Products

Utility Software (Virus Software, etc)

Web Design Software (Front Page, etc)

V system

AWD

Lotus Notes

VALIC TRUST COMPANY SYSTEM

WinZip, Voltage (encrypting software)

Monarch

Contact this candidate