Customer Service Human Resources

Katelyn Patton

Cell: 972-***-****

*******.********@*****.***

SUMMARY

Proactive and highly skilled HR & Administrative Professional with 7 years’ hands-on experience working in diverse office and virtual environments. A team player who works collaboratively, and effectively communicates with all levels of staff. Documented success in using MS Suite, Taleo, Google Suite, and ADP.

HIGHLIGHTS

Planning/Coordination Recruiting

Taleo ADP Screening & Selection

Detail Oriented Visio

ACCOMPLISHMENTS

Slashed Time to Fill by 25%.

Administrator of Taleo Recruiting Module for large company.

EXPERIENCE

Kids’ Ministry Director 10/2015-04/2017

Intrepid Christian Church – Gig Harbor, WA

Initiate Kids’ Ministry Department from launch of the church

Prepare curriculum for Birth-5th grade children

Lead and train volunteers

Teach all elementary students

Human Resources Specialist 08/2014 to 10/2015

America’s Credit Union - Dupont, WA

Lead full-cycle recruiting of all non-supervisory across 14 branches

Slashed Time to Fill by 25%

ADP Screening and Selection

Managed Medical and HR personnel files

Corporate Human Resources Coordinator 10/2012 to 05/2014

Auto Warehousing Company - Tacoma, WA

Optimized organization for all department records

Accomplished all administrative tasks for VP and Director of HR

Optimized Taleo ATS

Office Temporary Assistant 09/2011 to 10/2012

Express Employment Professionals - Tacoma, WA

Lead receptionist area

Designed electronic file systems and maintained electronic and paper files.

Organized files, developed spreadsheets, faxed reports, and scanned documents.

Receptionist 12/2010 to 04/2011

Ewing Autohaus Mercedes Benz/Delta Dallas - Plano, TX

Maintained the front desk area in a neat and organized fashion

Served as central point of contact for all customers needing assistance.

Kindergarten Teacher 08/2010 to 10/2010

Hickman Elementary - Garland, TX

Observed and assessed student performance and kept thorough records of progress.

Set and communicated ground rules for the classroom based on respect and personal responsibility.

Established positive relationships with students, parents, fellow teachers and school administrators.

Customer Service Representative 07/2010 to 08/2010

Quiktrip - Garland, TX

Maintained up-to-date knowledge of store policies.

Worked as a team member performing cashier duties, product assistance, and cleaning.

Customer Service Representative 06/2007 to 08/2007

Daltile and Stone / Kelley Services - Plano, TX

Initiated quality communication, customer support, and product representation for each client.

Recommended, selected, and helped located tile options based on customer needs and desires.

Coordinated all aspects of moving offices and showroom.

EDUCATION

Bachelor of Science: Elementary Education and Early Childhood Education

Oral Roberts University - Tulsa, OK

Certification: Human Resources Management

Martinsburg College

Contact this candidate