Vanessa Joness Resume

Vanessa Jones

Phone: 305-***-****

Email: ac03vd@r.postjobfree.com

Address: *** ****** ***** **. ***. #306

Hallandale Beach, FL 33009

Objectives:

I am seeking Entry Level Opportunities in the Miami/Fort Lauderdale area, preferably as

a Medical Scribe, that will allow me to transition from the restaurant industry into the

medical field. I feel that attaining an entry level position would fit perfectly with my

lifestyle and fulfill all of my personal, professional, and financial needs.

I am currently finishing my Bachelors of Science Degree at FAU I graduate in

December of 2017 with hopes of going onto a Physician Assistant graduate school

program.

I aim to work for a company that believes in the importance of core values and truly

honors and upholds concepts such as Individuality, Accountability, & Integrity.

I work best in a high volume, fast-paced environment in which a positive atmosphere is

promoted and provided for. I strive to utilize my individual skills, experience, and talents

in a consistent & productive manner.

Previous Employers/ Work History :

Monkitail at the Diplomat Beach Resort

March 2017 June 2017

Professional Customer Service: Server & Bartender

Responsible for new restaurant set up, opening, menu & beverage knowledge

Newly opened as of 04/28/2017

Responsible for learning and conveying to guests The concept of the restaurant, which

specializes in traditional Japanese Robotayaki cuisine along with an extensive selection

of traditional sake, wine, and specialty cocktails.

Responsible for providing exceptional guest service and table maintenance along with

teamwork and proper etiquette.

Le Zoo at Bal Harbor Shops (Stephan Starr Restaurants)

July 2016- March 2017

Professional Customer Service - Server

Server in a high volume, Upscale fine dining establishment with the focus on traditional

French Cuisine.

Approximately 300-400 covers daily

Great sales techniques and exceptional interpersonal skills.

Skillfully anticipated and addressed guests' service needs especially regarding verbal

communication and Silent Service

Received scores of 90% or above on all secret shop reports and multiple great customer

reviews.

Consistently adhered to quality expectations and standards.

Corsair by Scott Conant at the Turnberry Isles Resort & Hotel

Aventura, FL

January 2016 - June 2016

Professional Customer Service - Lead Server

Lead Server in an upscale fine dining establishment.

Ability to work as a team

Highly responsible and reliable

Monitor dining room to ensure optimal guest experiences

Worked with individual servers to improve performance

Thai Spice Restaurant

Fort Lauderdale, FL

September 2014 - December 2015

Professional Customer Service - Bartender

Bartender of an upscale full service 20 seat bar.

Award winning food and beverages Zagat Rated 5 Star Thai Cuisine

I was in charge in the creation of a specialty craft cocktail menu that consists of my

unique beverage recipes

In charge of maintaining outstanding service to the individual bar patrons as well as

working as a Service bartender to provide consistent, quality beverages for the dining

room guests

Efficient on micros, digital dining, and aloha POS systems

Responsible for cost maintenance and weekly inventory.

Grill 401 Las Olas Blvd

Fort Lauderdale, FL

February 2014 - October 2014

Professional Customer Service - Bartender

Serve safe certified/ extensive wine / liquor/ craft beer knowledge.

Great team player with the willingness to excel.

Knowledge of aloha and iPad ordering systems.

Awareness of industry standards for professionalism and knowledge of laws regarding

who may be served alcohol.

Shulas 347 Steakhouse

Coral Gables, FL

December 2012-February 2014:

Professional Customer Service - FOH Supervisor, Bartender, Server

Began as a server and was quickly promoted to a bartender, then to a FOH supervisor

with management responsibilities

Worked all 3 positions and remained humble to my colleagues

Managed scheduling and closing duties including ordering and reconciliation of the cash

drop.

Maintenance of Fine dining customer service standards with an impeccable ability to

anticipate customer needs

Buddakon by Stephan Starr

Philadelphia, PA

March 2012- December 2012:

Professional Customer Service - Bartender

Bartender of a full service, fine dining 25 seat bar.

Service bartender.

High volume restaurant sales, approximately 10 million annually

400-500 covers per night (weeknights: Sunday- Thursday) / 500-600 covers (on Fridays

& Saturday nights)

Knowledgeable about Wine, Sake, & Craft Cocktails.

Devon Seafood and Steak

Rittenhouse Square Philadelphia, PA

September 2010 May 2012:

Professional Customer Service - Bartender

Bartender of a full service upscale seafood restaurant.

High volume sales. Typically Fri/Sat average 30,000 sales, Sunday average 20,000.

Trained a hardworking staff of bartenders and bar backs.

Works well with people with a variety of backgrounds.

Conducted liquor/wine/beer classes for the incoming service staff of the restaurant.

Extensive wine, liquor, and craft beer knowledge.

Professional References:

Available upon request

Certifications:

CNA/ Phlebotomy/ Medication Dispensing Assistant I completed an accredited

CNA/Phlebotomy/Medication Dispensing Assistant training courses at the College of

Southern Idaho & worked as a CNA and Medication Dispensing Assistant in Twin Falls,

Idaho for 2 years at an In-Care patient facility that specializes in Alzheimers and

Dementia patient care.

CPR & First Aid Certified (Pediatric & Adult)

Safe practices regarding infectious diseases and blood-bourn pathogens.

Below is a copy of one of my Yelp reviews received while working at Le Zoo by

Stephan Starr located at Bal Harbor Shops:

Team, so these are our on-line reviews for the past couple of days. They are public, so I thought

it would be a good idea to share with you. BIG UP to Vanessa, who clearly WOWed her

guests! I know I stress to you a lot the importance of our body language, station maintenance,

uniform and time standards but below is the reason behind my constant effort. I will keep

sharing these reviews to keep everyone in the loop of what people are saying about us.

Thanks,

JC - Server Manager

LE Zoo Review:

I wasn't sure what to expect here, but was really pleasantly

surprised. Good food, great service, and plenty of luxury stores to

browse after lunch. I also saw a beautiful Bugatti outside that was

almost as nice as the lunch.Vanessa was our server, she was great. On

point but not to the point of being intrusive. Knew when to come, when

Yelp to refill glass and was knowledgeable and friendly. Her suggestion was

perfect, the drink and food she suggested both hit the spot. She even

made the perfect suggestion of sorbet for dessert when we were too full

for much more than that. Tangy, refreshing perfect end to a really

good lunch. Ps try tuna carpaccio! Vanessa was Engageable, Friendly,

& Efficient!

(Posted January 5th, 2017)

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