Customer Service Manager

Martín Kenneth Machado Nevarez

Date of Birth: November 20, 1992

City of Birth: Mexicali, Baja California, Mexico

Age: 24 years

Address: Ravena 1528 Privada Vista Hermosa, Mexicali, Baja California, México

Cel: +52-686-***-**-**

E-mail: *******.*******@*******.***

EDUCATION

2017 – PRESENT Currently enrolled in Master’s Degree:

Engineering of Computer Systems and Information Technology

Mexicali, B.C. Centro de Enseñanza Técnica y Superior (CETYS)

2015 Bachelor’s Degree in Mechatronics Engineering

Mexicali, B.C. Universidad Autónoma de Baja California

Programs I have worked with: Word, Autocad, Excel, PowerPoint, Scientific Workplace, Multisim, SolidWorks, Mastercam, Matlab, Visual Studio, LabVIEW, S7-200, RSLogix, STEP 7-Micro/WIN, PIC C Compiler, Atmel Studio, Arduino, Python, JavaScript, HTML, PHP, C++, Dreamweaver.

LANGUAGES

Spanish: Native

English: Advanced

TOEFL Certification Score 87 of 120

WORK EXPERIENCE

(February 2012 – May 2012)

Chevrolet of General Motors, Automotive Sector

Automotive Technician

Tasks Done: Automotive service, Automotive repair in general.

(June 2012 – August 2014)

Chevrolet of General Motors, Automotive Sector

Parts Consultant

Tasks Done: Parts Sales for automobiles, Customer service, Purchases from parts dealers, Parts search in electronic catalogue, making written quotes for workshops and insurance companies like GNP and Qualitas, Invoicing.

(March 2015 – January 2016)

Comision Federal de Electricidad, Electricity Sector

Internship in the Control Department

Tasks Done: Creating programs in PHP for weather forecasting, establishing communications between databases, creating a robot with wheels managed through a webpage, to take thermal pictures at substation cables to measure their temperature.

(August 2016 – November 2016)

Honeywell North Safety, Production Leader

Tasks Done: managing production orders, supervision of operators, production analysis.

(November 2016 – May 2017)

Global Engineering, Automation Engineer

Tasks Done: Programming different types of PLCs, HMIs and motor drivers. Creating electrical and electronic circuit diagrams, working in collaboration with the team for making projects related to automation, electricity and electronics. Outsourcing for many companies that have trouble with a wide variety of their machines. Creating whole machines from scratch with the help of the team, I am responsible for the electrical design and programming.

(May 2017 – Today)

Sensata Technologies, Junior Software Engineer

Tasks Done: PLC programming (Omron, Mitsubishi, Allen Bradley, Siemens), Q Basic programming, electrical diagnosis of failures, LabVIEW programming of industrial machines that fabricate automotive sensors.

JOB REFERENCE

Gabriel Iñiguez

Central de Motores de Mexicali, México

Human Resources Manager

Telephone 905-58-84 E-mail *******@**********.***

Martin Feliciano

Central de Motores de Mexicali, México

Sales Manager

Teléfono 905-58-55 E-mail **********@**********.***

ADDITIONAL TRAINING AND INTERESTS

Courses Made at Chevrolet Certified by General Motors

Effective Communication Course

Self-control Course

GR8 Charger and Car Battery Analyzer Course

Electric and Electronic Systems Course Part 1

Electric and Electronic Systems Course Part 2

Electric and Electronic Systems Course Part 3

Fundamentals of Car Engines Course

Fuel Injection System Theory Course

Electric Theory Course

Professional Image Course

Introduction to Systems Approach Course

Online Certificates

Certificate of Completion “The Hour of Code” from Code.org

Active Member of the Rotaract Club Mexicali Industrial

Service Committee

Tasks Done: Fundraising for activities in the club, collection and delivery of backpacks to children in the Mexicali Valley, promote club to gather more members, installation planning of canvas for children’s home Mefi Boset, delivering blankets for people in need in the Mexicali Valley, visit to “Casa del Abuelo” to have a good time with elderly people .

Member of the team ALFERS of the competition “Line Following Robot”, which took place at Universidad Autonoma de Baja California and won the third place.

Hobbies and Sports: Making apps for Windows Phone. Experimenting with electronic circuits, making electronics projects, programming, learning about Quantum Mechanics and General Relativity, taking online courses, playing and watching football soccer.

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