Customer Service Microsoft Office
Resume:
OBJECTIVE
Seeking Entry Level Postion in Adminstration or Customer Service Field
EDUCATION
West Scranton High School June 1974
Diploma Academic Course of Study
EXPERIENCE
Office Manager - Mueller McDonald’s March 1972 – October 2012
Payroll
Acounts Payable/Accounts Receivalbe
Oversight of Office Proceedures and Operations
Controlled Correspndence
Designed Filing Systems
Reviewed and Aprroved Supply Requests
Handled Customer Concerns
Telemarketer - Federated Payments
Handled 700+ Calls Per Day
Described Company Services
Delivered Prepared Scripts
Answered Questions From Potential Customers
Persuaded Merchants to Switch Services
Reviewed and Aprroved Supply Requests
Volunteer - Ronald McDonald House Scranton
Spearheaded RMH Event Development
Communicated the Mission and Goals of the Organization
Developed Volunteer Training & Devlopment Sysytem
SKILLS
Great Communication Skills
Very Organized
20+ Years Office Experience
Problem Solving Skills
Leadership Skills and Ability to Make Things Happen
Proficient in Microsoft Office
Awarded Best Overall Sales 2015 & 2016
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