Customer Service Data Entry

Melissa E. Proper

***** *** ********* **. ***** City, PA 16438 814-***-****, **********@***.***

Experience Shipping Clerk

December 11, 2013 – August 5, 2016 – Hardinger Transfer Company, Erie, PA

Excel Answering e-mail requests and researching

Manhattan Transfer System for Logistics customer inquiries.

McLeod dispatch/logistics System Ensured freight was loaded in a timely

manner and paperwork was complete.

Scheduling Coordinator

August 15, 2012 – May 30, 2013- Adecco Employment Agency, Corry, PA

On assignment- Bay Valley Foods-11160 Parkway Drive, North East, PA 16428

Excel Work was fast-paced and changed frequently.

SAP Computer System Worked with a team to keep the production floor

up to date.

Quality Coordinator

January 19, 2012-July 30, 2012- Adecco Employment Agency, Corry, PA 16407

On Assignment- Corry Forge Company 441 E. Main St. Corry, PA 16407

Extensive use of Syteline System Entering Testing Results

Creating Purchase Orders Scanning/Categorizing files

Specialized Charting Software Reviewing Reports for Accuracy

Office Assistant

October, 2009- May 30, 2012- Sander Brothers Market, Corry, PA 16407

Data Entry of All Product Filing Entrusted with & access to highest level of

Numerical Categorization Sorting security available

Weekly Sales Reports Excel Proof Reading

Customer Service Representative

April-August, 2009- Time Warner Cable, Zimmerman Road, Erie, PA 16510

Accounts Payable Account Research Data Entry

Accounts Receivable Troubleshooting Filing

Fielding Phone Calls MS Outlook Scheduling Appointments

Sales of Products/Services

Confidentiality of Customers’ Account/Personal Information

General Laborer- on assignment- Foamex

October, 2008-April, 2009- Express Employment Professionals, Erie, PA 16505

Education 1985 Graduate- Ft. LeBoeuf High School

Waterford, PA 16441

General Business

Capella University

Some College- One Year toward Bachelor’s Degree/Web Design

Interests/

Attributes Enjoy reading, Crossword/ Word Search puzzles, am a quick study, am very organized and tidy, adapt to new situations readily, multi-task easily, pay attention to detail and enjoy Customer Service.

Reference References are available upon request.

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