Accounts Receivable Project Management

MICHELLE L PRYOR

**** ***** ******, ***** ******, MS 38654 - 901-***-**** (H) - *****************@*****.*** Executive Profile

Successful executive level management and supervisory experience, including hiring, training/performance reviews. Excellent analytical, organizational, customer service and interpersonal skills. Excellent ability to manage multiple priorities with high flexibility and timely response times. Skill Highlights

Leadership/communication skills Team Leadership

Project management Staff Training

Client account management Interpersonal Skills

Self-motivated Inventory Control

Customer-oriented Problem Resolution

Core Accomplishments

Project Management:

Initiated process improvements for new/existing clients which resulted in better communication and problem resolutions.

Staff Development:

Mentored/coached employees resulting in increased productivity by 10%. Created Excel spreadsheets/workbooks to improve process and improve reporting to clients. Developed coaching material to improve employee accuracy and reduce errors by 10%. Held monthly meetings to address employee concerns. Professional Experience

Silvercreek Senior Living Community September 2014 to October 2015 Receptionist

Olive Branch, MS

Greet guests entering/exiting the building, employee and resident mail and activities. Collect money for resident store, guest meals/employee meals. Ensure sign in/out of doctors/sitters/visiting residents. Update daily spreadsheets for census of occupancy of residents. Interact with nurses, maintenance and workers when needed. Support for Director/Office Manager and overall resident satisfaction. Tom King Surveying February 2011 to September 2014 Assistant Surveyor

Olive Branch, MS

Assisted surveyor with accounts receivable/scheduling of surveying jobs. Attended City meetings when necessary for Plat approvals. Assisted surveyor with boundary surveys, elevation certificates, plats/field work. Generated business through advertising/business cards. CB Richard Ellis January 2006 to February 2011

Lease Analyst

Memphis, TN

Managed corporate real estate account administration/operations. Managed lease administration/database information, coordination of accounts receivable/accounts payable.

Managed, planned, executed monthly/quarterly reports to clients/management staff. Reviewed accounts receivable reports/ensured timely payments and payment accuracy. Processed accounts payable for clients to appropriate Landlords and/or locations. Conducted and provided analysis regarding leased and owned real estate portfolios for management staff.

CB Richard Ellis June 2002 to January 2006

Accounting Supervisor

Memphis, TN

Supervised daily activities of Accounts Receivable Associates/Assistants, ensuring that all deadlines were met in timely manner.

Oversaw/provided solutions for Property Managers in field offices with Sarbanes Oxley requirements/Software issues.

Established processes for checks/balances to prevent errors. Researched technology for process improvement, efficiency and analyzing systems for meeting business needs.

Coordinated, provided project management for accountants regarding transition of properties and set up/developed reporting technologies.

Attended/presented portfolio analytical reports during weekly management team meetings. Organized and coordinated work of assigned personnel to meet established performance standards.

CB Richard Ellis July 2000 to June 2002

Associate Accountant

Memphis, TN

Performed customer billing functions, manual billings/adjustments as needed. Processed accounts receivables, including review of collection information/input of data. Researched/recommended actions to resolve discrepancies. Provided advice/training to employees.

Processed/calculated sales and use tax for managers, properties and clients. Prepared bank deposits, processed rent rolls/applied cash receipts. CB Richard Ellis July 1998 to July 2000

Assistant Accountant

Memphis, TN

Prepared bank deposits, processed rent charges/applied cash receipts. Performed customer billing functions/invoicing.

Reviewed collection information and input of data in software. Researched/recommended actions to resolve discrepancies. Assisted other associates as needed.

Education

CBRE University 2011

Certification: Professional Development

Memphis, TN, United States

Over 240 hours of Professional Development.

University of Phoenix

Associate of Science: Animal Care Specialist

Memphis, TN, United States

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