Jeevan Balkishun Yadav

Mobile: +**–809-***-****/***929102

E-Mail: ac03gs@r.postjobfree.com

SUMMARY

Completed BACHELOR IN INFORMATION TECHNOLOGY From MUMBAI UNIVERSITY.

Aggregate of All Semesters Up to VI Th SEMESTER OF BSC-IT is 60.01%.

ACADEMIC CREDENTIALS

Passed Final Year of BSC (IT) 53.25% From LAXMAN DEVRAM SONAWANE College of ARTS, COMMERCE AND SCIENCE IN ARIL 2012.

Passed Second Year of BSC (IT) with 60.53% From LAXMAN DEVRAM SONAWANE College of ARTS, COMMERCE AND SCIENCE IN MARCH 2011.

Passed First Year of BSC (IT) with 76.46% From LAXMAN DEVRAM SONAWANE College of ARTS, COMMERCE AND SCIENCE IN MARCH 2010.

HSC with 51.17% from LAXMAN DEVRAM SONAWANE College of ARTS, COMMERCE AND SCIENCE IN FEB 2009.

SSC with 67.01% from S.V.E.M SCHOOL located at MURBAD, Mumbai, and Maharashtra Board in March 2007.

TECHNICAL SKILL SET

Expertise:

Networking

Professional Qualification

CCNA (CERTIFICATION IS PENDING).

Years of Experience :

3 Years 0 Months.

WORK EXPERIENCE

OMINETCH INFOSOLUTION LTD.

Designation: DESKTOP SUPPORT ENGINEER(DL 1).

Client : VFS GLOBAL SERVICES PVT. LTD

HCL INFOSYSTEMS LTD.

Designation: RESIDENT ENGINEER(DL 1).

Client : INTERNATIONAL TRAVEL HOUSE LTD.

WIPRO INFOTECH LTD.(MAGNA INFOTECH LTD)

Designation: RESIDENT ENGINEER (DL 2).

Client : HONDA CAR INDIA LTD.

Environment

Routing:

NAT (Static, Dynamic & PAT)

IP Addressing (IPV4 & IPV6), Sub-netting.

Classless and Classful protocols Known Likes,

RIP AND RIPV1,IGRP,EIGRP,OSPF,IS-IS AND BGP.

Switching:

OSI Model Known

STP(SPANNING TREE PROTOCOLS),HRSP AND MLS.

Half-Duplex and Full-Duplex,CSMA/CD,PoE,Straight-Through-Cable,Cross-Over-Cable,Roll-Over-Cable,VPN.

Protocols Known :

OSPF, EIGRP, RIP, Introductory BGP, HSRP, VRRP, GLBP, VTP, STP,DNS,DHCP.

Responsibilities:

Proficient in Handling Escalated Calls and Providing 1st, 2nd and Technical Support via Phone, E-Mail and Remote Connection to End-Users.

Install Upgrade, Support and Troubleshoot for Printers, Computers Hardware and AnyOther Authorize Peripheral Equipment, Diagnosing, Repairing, Maintaning and Upgrading All.

Maintaining Inventory of Hardware Stocks and IT Assets, New Computer Setups and Assets management.

Installation and Troubleshooting of Data card Like Tata photon+, Idea 3G Net Setters, Airtel 3G Data card And Reliance Net.

Providing Remote support like installing software and troubleshooting with following software Team Viewer, Tight VNC, Remote Desktop Support, Any Desk, and Ammyy 3.5.

Installation of Anti-virus, Patches & Updates on Anti-virus like (Symantec, Sophos, and McAfee 8.5).

Troubleshooting Login and Domain Related Issues.

Troubleshoot Network connectivity LAN/Wi-Fi /VPN, Mapping Network/Shared Drives.

Troubleshoot of various PC, Hardware Installation, Configure and Components/Computer Assembly, Providing Support of Projector/VC like Connecting and Troubleshooting.

Installling Of Lotus Mail Traveler (IBM VERSE) and Mail ID on Smart Phone, Tab and IPhone.

Troubleshooting Network Issues Like Changing LAN Cable and Providing them Different Proxy or Changing Wi-Fi Devices and Switch.

Installation of Lotus Mail 8.5 and Troubleshooting, Mail Archive/Compacting Issues.

Handling AD Server 2003 and Providing VC-Connection as well as Projector Connection.

CCTV monitoring and Handling Attendance Machine Issue I.e. Savior Machine.

Interacting with Various Vendors and Performing Small Tasks on the Server, Coordination and follow-up with vendors, service providers and internal Application & Systems support team.

Support the following technologies: Microsoft Office 2007 products Outlook, Business Applications, Word, Excel, Internet Explorer,Windows XP, desktops, laptops, printers, networked copiers, NICs, basic LAN/WAN connectivity and others as assigned.

Handling PRI LINE, LEASED LINE, EPABX and Call Logging, Escalation when required and maintaining Monthly Call Reports.

System Administration:

Supporting backup, archiving, compacting and recovery of data when required.

Problem determination, escalation and ownership until resolution.

User ID Creation in Active Directory, Unlocking Accounts, Reset password for AD users.

Print server management (Installation & Configuration).

Provide Printing Rights to Domain Users.

File Server management (Folder Creation and provide access rights to Domain Users.)

Data Backup and Restore through Windows Easy Transfer tool and manually.

Troubleshooting of Hardware, Networking & Application Software for Desktop and Laptop over domain based environment.

Installation, Configuration and Sharing of Local and Network printer over network.

Apply OS patches and upgrades on a regular basis and providing support on multiple application software like MS Office, Adobe reader, Win Zip, Win RAR etc.

Coordinate with different vendors like Toshiba, Lenovo, HP, Dell, Canon and Xerox etc. for Desktop, Laptop and Printer related issues.

Assets and Vendors management and Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

Maintain & monitoring to all Desktop, Laptop Hardware and all system's peripherals.

Technical Skills:

-Operating System: - Window XP, Vista, Win 7, Win 8 and win 10.

-Hardware Skill: - PC Assembling, Formatting, Partition, Drivers Installation, Xp Professional.

-Assembling & Troubleshooting of PC’s, Windows Update & Anti-virus, Installation & performing Small Task in Laptop likes, HDD, RAM Upgradation, Battery Changed and New Installation.

Projects

UKVI Project (VFS Global has opened around 93 visa centers around the globe), WELSPUN, JSW, LODHA GROUP AND BANK OF AMERICA, HONDA CAR INDIA LTD.

Duration: March 2014 to Till Date

STRENGHTS

Good Communication and Analytic Skills.

Good listening, Perseverance and fast learning ability.

Self-motivated and Enthusiastic about learning new concepts in emerging technology.

Has the motivation to take independent responsibility as well as ability to contribute

And be a productive team member.

PERSONAL DETAILS

Name :

Jeevan B Yadav

Local address :

Pradnya kiran apartment H16 opp prem auto murbad rd/chikanghar, dist: thane, Maharashtra (421301).

Phone No :

809-***-****,942-***-****

Date Of Birth :

13th DEC 1993

Language Known:

English, Hindi, Marathi

Declaration: - I declare that the above given information is true to best of my belief. I understand that if any discrepancy found afterward I will solely be responsible for it.

Date:-

Place: - KALYAN Signature:-

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