Manager Engineer

Resume

SUSAN R. MURPHY

**** ********** ****** ******, ******** 64801

(C) 417-***-**** *********@*******.***

PRODUCTION MANAGER

Innovative professional with history driving highly specialized teams and machinery to set new standards for performance, quality, value, and success for leading multibillion dollar global corporations.

Produce immediate quantifiable bottom-line results, spearheading strategic plans and improvements.

Increase productivity and efficiency, utilizing advanced methodologies to refine complex processes.

Uncover and resolve issues previously unnoticed, conducting in-depth cross-functional analysis.

Scale rapidly fluctuating needs and demands, expertly calibrating human and material resources.

Build, develop, and lead world class teams, cultivating talents, morale, and long-term growth. Strategic Analysis & Planning Continuous Improvements Project Management Employee Relations Organizational Development Conflict & Change Management Innovation Cost & Quality Control Lean Manufacturing Kaizen Six Sigma Team Building & Training Performance Management UMICORE OPTICAL MATERIALS USA, INC., Quapaw, Oklahoma 2011-2015 Leading US manufacturer of Germanium Products

Production Manager 2015

Directed and managed the daily activities of the Germanium Wafer, Crystal, and Recycling production teams of the Substrates department to ensure the requested volumes and quality were met, to the agreed timing and at optimal cost. Ensured safety excellence in the whole Substrates department. Led 5 direct Reports and 15 indirect reports. Ensured team members performed in compliance with ISO9001, ISO14001 & OSHA standards

Major Contributions:

Sucessfully completed $1.5M contract on time.

Championed numerous continuous improvement and safety projects, coordinating and leading teams of production supervisors, quality specialists, process technicians, maintenance technicians, and production operators.

Highlights:

As a major proponent of employee development, identified team skills and wrote development plans to promote top performers. As a result, 6 team members received promotions. Process Manager 2011-2014

Streamlined and improved production processes, assisted the Operations Manager in running smooth production, with a focus on process control and process/product improvements. Managed process/product improvement projects in cooperation with Engineering Department and acted as the technical liaison for alignment of processes between Quapaw and Belgian production sites. One direct report. Major Contributions:

At initial production ramp up, developed sustainable data collection techniques to retrieve process data from Manufacturing Execution System (MES) and production tools. Used this data to standardize KPI reporting of yields and output. Created Pareto charts to identify and launch continuous improvement projects.

Highlights:

Led teams through Six Step Problem solving to resolve numerous production issues related to Wire Sawing, Surface Grinding, exhaust systems, and recycling of Germanium containing products. EAGLEPICHER TECHNOLOGIES, LLC, Joplin, Missouri 2008 – 2011 Leading and most diversified battery developer and manufacturer in world Manufacturing Engineer

Resume

SUSAN R. MURPHY Page 2 *********@*******.***

(Manufacturing Engineer, EAGLE PICHER, LLC., cont

Formulate strategic plans to develop and improve processes and yield for equipment used in manufacturing of medical batteries. Investigate and resolve issues. Lead and participate in Six Sigma projects and teams. Conduct enhancement experiments. Design tooling solutions. Define equipment specifications. Create and submit drawings and purchase orders to local machine shops. Author Installation Qualification, Process Characterization, Operational Qualification, and Performance Qualification protocols, reports, and documentation for customer approval. Evaluate manufacturing processes for Failure Mode Effects and Analysis. Prioritize opportunities by Risk Priority Number. Major Contributions:

Cut ~$56K from forecasted $130K budget of manufacturing equipment, tools, fixtures, and gauges, authoring detailed specs, request for quotes (RFQs), and purchase orders.

Championed numerous continuous improvement projects, coordinating and leading teams of manufacturing engineers, quality engineers, operations supervisors, and product engineers. Highlights:

Wrote customer requirements and presented to IT for updates to Plex, company ERP website, to improve project management and document control.

Achieved highly successful outcome on customer audit, leading Six Sigma teams through 3 major manufacturing procedure rewrites.

Used DMAIC method to automate production scales from handwritten recording of product and material weights to electronic recording of data. Reduced labor costs on multiple product lines by 3% and led intern through all phases of the project.

INTEL CORPORATION, Rio Rancho, New Mexico 1998 – 2008 World’s largest semiconductor chip manufacturer with +$76B in annual revenue. Process Engineer & Team Lead 2002 – 2008

Led efforts to continually improve yield, processes, automation, equipment installations and conversion, and support Ion Implant Module and Chemical Mechanical Polish Module; involved sustaining mature process through end-of-life. Prioritized, scheduled, and assigned projects based on Safety, Quality, Output, and Cost. Authored whitepapers for process, equipment, and software enhancements. Monitored SPC charts. Directed engineering teams addressing statistical process control issues. Chaired weekly process control reviews. Directed 15 engineers.

Major Contributions:

Saved +$1.8M in 2 weeks, cutting costs 75%, identifying and implementing test wafer reductions, eliminating TW, reducing regen, instituting cross-site processes, and improving system automation.

Discovered and resolved SPC data corruption as project lead of 10 engineers; created software revision strategy.

Improved product throughput, launching Level 8 automation for process equipment allowing operations to be controlled from a command center outside of the clean room factory, resuling in a “lights out” factory. Project included working closely with automation engineering to define requirements & test cases, testing, implementation, training, and writing procedures.

Expedited detection and resolution of problems, implementing highly automated systems for process improvement and real-time data collection. Created form on Sharepoint website for users to record errors resulting in production equipment software locking up. Used this information to reduce the lockups by 68%.

Account administrator for Rialto user access on multiple business applications and software admin for production equipment software.

Highlights:

Recognized by Department Manager for “Excellence in Team Leadership” and continuous emphasis on quality.

Honored with Tiger Award for consistent “Best in Class” performance for Process Control Systems. Selected by plant management to assist in migration from SPCView 2 software to Statsoft’s Statistica Enterprise for SPC. Configured multiple manufacturing areas for Statistica data mining, provided training to module users, and provided developer with critical data for bug resolution. Resume

SUSAN R. MURPHY Page 3 *********@*******.***

(Process Engineer & Team Lead, INTEL, CORP., cont.) Process Engineering Technician 2000 – 2002

Planned and coordinated transfer of 1st Intel 300mm wafer production processes from Oregon to New Mexico. Ensured all automation and SPC systems were transferred 100% to spec. Qualified multiple insitu analytical measurement tools for production. Completed data collection analysis. Mentored engineering and manufacturing techs in process, operations, and automation systems. . Major Contributions:

Maximized effectives of 168-hr manufacturing techs, standardizing problem solving for measurement failures, rework wafers, and restarting partially polished lots with Response Flow Chart procedures.

Improved testing time 47%, designing Novascan insitu analytical measurement system, and implementing statistically significant test wafer sample plan.

Reduced throughput time 40%, developing closed-loop-control process to eliminate need to remove product from equipment, and provide real-time data collection and feedback. Highlights:

Cultivated talents of process-certified manufacturing technicians, providing hands-on training, and pre- certification performance evaluations.

Lauded continually for consistently completing projects with high level of quality, on-time, within budget, and 100% to spec, as well as resourcefulness, and problem solving acumen. Manufacturing Technician & Process-Certified Manufacturing Tech 1998 – 2000 Produced semiconductor wafers. Co-developed corrective action solutions with engineers. Performed preventative equipment maintenance. Trained manufacturing techs on production and quality procedures. Aided engineers with production equipment data collection. Cryptologic Technician Maintenance – Naval Security Group Activity Hanza, UNITED STATES NAVY, Okinawa, Japan (1992 – 1997). ***Top Secret & SCI Clearance. EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Science in Engineering Management

New Mexico Institute of Mining & Technology, Socorro, New Mexico Coursework in SQL

Bachelor of Science in Business Management & Information Systems University of Phoenix, Albuquerque, New Mexico

***List of +260 courses spanning from IT and Engineering to Leadership, HR, and Total Quality Management available on request***

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