Customer Service Sales

Julie Healy

* ****** ****, ******, ** ***** Home 315-***-**** Cell 315-***-**** *************@*****.***

OBJECTIVE:

Seeking a position of Medical Coding and Billing in the Healthcare field that will enable me to utilize my strong organizational, educational and medical knowledge, in a proficient capacity. I am also looking for an opening in an office assistant in the medical field as well or pharmacy. I am also looking for a business management/supervision position for that I have completed my education for business management in retail, etc.

SKILLS/TRAINING:

Interpersonal Dynamics and Ethics (familiar with HIPAA and JCAHO), Medical Terminology

Health Administration and Records Management, ICD-9, CPT, and HCPCS Coding, Medical Data Entry and Billing/Medisoft, Billing and Reimbursements, Health Information Systems, Anatomy and Physiology I and II

Experienced in customer service, accounting, data entry, 10 key adding machines, Type 55 W.P.M.

Computer literacy: Microsoft Word, Excel, MSS, Power Point (some)

EDUCATION:

Rasmussen College 11/2014-06/26/2016

Bachelors in Business Management (GPA 3.64)

Lincoln Technical Institute, West Palm, FL 11/2010 – 03/24/2013

Advanced Medical Billing and Coding, (GPA 3.65)

Completed Associate of Applied Science Degree

Groton Central High School 09/1996 – 10/2004

GED Diploma

EMPLOYMENT HISTORY:

Price Chopper, Richfield Springs, NY 10/2012– 12/2016

Customer Service/Cash and Sales-Front- End/Supervisor

Maintained current knowledge of all government regulations regarding WIC orders, food stamps, health department guidelines, alcohol and tobacco sales, and lottery sales.

Counted and exchanged media accurately including cash, check, WIC, food stamps, coupons.

Handle customer complaints or concerns in a professional, courteous manner and follow through to the best possible resolution.

Cash and Sales Customer Service Office

Martinez Specialties, Groton, NY

Solder/Cutter/Packer 04/2003-10/2008

Soldering, Cutting copper wires to the appropriate length, packing

Fiberdyne Labs, Frankfort, NY 05/2011– 12/2011

Cutter

Perform fiber optic assemble tasks such as cutting cable, fiber optic terminations, fiber polishing, assembly, and Fiber optic testing in support product value streams activities.

Inspected material to assure that it met company safety standard and record problems into database.

Herkimer Motel, Herkimer, NY 05/2009 – 08/2010

Housekeeping

Laundry, Observe precautions required to protect houses and vacations property, and report damage, theft.

Perform any combination of light cleaning duties to maintain private households and commercial establishments.

Mohawk Valley Ambulance Core (MOVAC) Mohawk, NY 10/2008-10/2012

EMT-B

Provides basic life support, including patient assessment, airway management, and use of the automatic defibrillator and assisting patients with taking some of their own medications. Running calls to help people in an emergency.

Possess excellent verbal communication skills and be capable of adapting to situations with violence and emotional instability in multicultural settings. Capable of applying critical reasoning skills them effectively in stressful situations.

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